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Feedback

Please describe your experience:

  1. Overall, finding specific information on the Internet is:
    Difficult    1   2   3   4   5   Easy

  2. Organization of the Internet home page is:
    Not Effective    1   2   3   4   5   Very Effective

  3. Moving from page to page is:
    Confusing    1   2   3   4   5   Logical

  4. The search tool is:
    Not Effective    1   2   3   4   5   Very Effective

  5. Most of the information is:
    Difficult to find    1   2   3   4   5   Easy to find

  6. When I was looking for information, I
    Felt lost    1   2   3   4   5   Felt I knew where I was

  7. The “bread crumb” tool is:
    (ie. Home > City Government >: Departments : Departments)
    Not effective    1   2   3   4   5   Very effective

  8. In your opinion, which of the following features help improve the City’s Internet? (Check all that apply)
    Navigation pull-downs from main menus
    Search function
    Text size change
    Multiple points of access to information
    Categorizing information under main links (Residents, Visitors, etc…)
    New design – "look and feel"

  9. Overall, how would rate the new Internet look and feel?
    Poor    1   2   3   4   5   Excellent

  10. Do you have any other comments or suggestions? If you have a question about the City website, please provide a name, telephone number and/or e-mail address so the City can provide you with an answer.

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