The City of Medicine Hat provides Electric, Gas, Water, Sewer, and Solid Waste (Garbage, Yard Waste and Recycling) utility services to the residents of Medicine Hat. Billing for these services is handled by Customer Service and Collections.
Regular office hours for Utility Billing are 8:30 am to 4:30 pm, Monday to Friday at City Hall, 580 First Street SE or call the general inquiries line at 403.529.8111.
For information about making payments, click here.
We require a minimum of two working days notice when terminating services. Customers may sign off at City Hall or over the telephone. The customer is responsible for all charges until sign off.
For more information about signing-up for Utility Service, visit our Frequently Asked Questions page by clicking here.
Phasing Out The Penny