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Account Inquiries: Customers
- Accounts Receivable: 403.529.8111
- Taxation: 403.529.8111
- Utilities: 403.529.8111
- Solid Waste Collection: 403.529.8176
- Water/Sewer: 403.529.8176
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Airport: Medicine Hat Municipal Airport
Airport Management
Phone: 403.526.4664
jefhun@medicinehat.ca
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Animals: Animal Control, Dog and Cat Licensing
Municipal Bylaw Enforcement
Phone: 403.529.8436
Fax: 403.529.8444
frecri@mhps.ca
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Assessment : Valuation of Properties, Billing, Accounting Assessment
Assessment
General Inquiries: 403.529.8114
Fax: 403.502.8552
assessment@medicinehat.ca
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Business Licenses
Planning, Building and Development Services
General Inquiries: 403.529.8374
Fax Line: 403.502.8038
pbe@medicinehat.ca
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Bylaws
City Clerk - Bylaws/Records Inquiries: 403.529.8221
General Inquiries: 403.529.8220
Fax Line: 403.529.8182
clerk@medicinehat.ca
Enforcement:
Municipal Bylaw Enforcement
Phone: 403.529.8436
Fax:403.529.8444
frecri@mhps.ca
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Campground:
Gas City Campground
402 11 Ave SW - Medicine Hat
Note: Administrative Building Office Hours: 8:00 am to 10:00 pm daily. May - October (weather pending)
General Inquiries: In Season: 403.529.8158
Off Season: 403.529.8333
camgro@medicinehat.ca
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Canada Day Celebrations:
General Information: 403.526.0417
Contact: John John
jjohn@telus.net
Contact during the months of May, June & July
Cultural Centre Rehearsal room #4
Phone: 403.527.9242
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Cemetery: Hillside Cemetery Inquiries, Plots, Interment Services
Hillside Cemetery
General Inquiries: 403.529.8387
Fax Line: 403.527.8563
cemetery@medicinehat.ca
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City Centre Development Agency: Downtown Business Revitalization Zone
City Centre Development Agency
Phone: 403.529.5997
Cell: 403.878.7769
ccda@shawbiz.ca
www.ccdamedicinehat.com
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City Clerk's Office: Legislative Processes, Council Meeting Agenda and Minutes; City Elections
General Inquiries: 403.529.8220
Fax Line: 403.529.8182
clerk@medicinehat.ca
Bylaws/Records Inquiries: 403.529.8221
Receptionist/Tours: 403.529.8115
City Clerk: 403.529.8234
City Solicitor: 403.529.8350
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City Hall: City Hall General Information and Services, Freedom of Information & Protection of Privacy, Records Management
General Inquiries: 403.529.8220
Fax Line: 403.529.8182
clerk@medicinehat.ca
Bylaws/Records Inquiries: 403.529.8221
Receptionist/Tours: 403.529.8115
City Clerk: 403.529.8234
City Solicitor: 403.529.8350
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College: Medicine Hat College:
299 College Drive SE
Phone: 403.529.3811
Toll Free: 1.866.282.8394
Fax: 403.504.3517
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Communications: Media Relations, Public Information
Corporate Communications
Phone: 403.502.8719
Fax: 403.529.8324
corpcomm@medicinehat.ca
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Community Organizations:
Southeast Alberta Regional Directory
Toll Free: 1.888.828.4636
http://www.infointhehat.ca/
www.infoseab.ca
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Dangerous Goods & Heavy Truck Routes:
Municipal Works
General Inquiries: 403.529.8177
Fax Line: 403.502.8040
mw@medicinehat.ca
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Development Services: Permits, Development Approvals, Compliance Requests, Property Information
Planning, Building and Development Services
General Inquiries: 403.529.8374
Fax Line: 403.502.8038
pbe@medicinehat.ca
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Echo Dale Regional Park:
Parks and Outdoor Recreation
General Inquiries: 403.529.8333
Fax Line: 403.527.4798
Parks Information Line: 403.502.8579
parks@medicinehat.ca
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Events: outdoor, Community Events, Concerts, WHL Tigers
The Arena
General Inquiries: 403.529.8345
Fax Line: 403.529.1112
terpet@medicinehat.ca
Medicine Hat Tigers Box Office: 403.527.8406
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Economic Development/Business Support Office
Business Support Office - City Hall
General Inquiries: 403.529.8373
Toll Free: 1.888.4THE HAT (1.888.484.3428)
Fax Line: 403.502.8055
business@medicinehat.ca
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Elections: Municipal/Civic – Alderman, Mayor, School Board of Directors
General Inquiries: 403.529.8220
Fax Line: 403.529.8182
clerk@medicinehat.ca
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Electric Operations: Electric Operations, Streetlights and Power Outages
Electric Distribution
General Inquiries: 403.529.8262
Fax Line: 403.502.8060
elecdist@medicinehat.ca
Electric Generation
General Inquiries: 403.529.8272
Fax Line: 403.528.2197
elecgen@medicinehat.ca
Utility Billing
Billing Inquiries: 403.529.8111
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Emergencies
911 - Emergency Services Communications Centre (PSCC) Enhanced 9-1-1 call answering and Emergency Services Dispatching, Disaster Services, Fire, Police, Ambulance
Emergencies: 9-1-1
Administration: 403.529.8450
Recruiting: 403.529.8449
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Esplanade Arts & Heritage Centre: TIXX.ca: Buying tickets; Museum, Art Gallery, Room Rental
Esplanade Arts & Heritage Centre
Phone: 403.502.8580
Fax: 403.502.8589
Ticket Hotline: 403.502.8777
www.tixx.ca
http://www.esplanade.ca/
Hours: Monday to Friday from 10 am to 5 pm and Saturday/Sunday from noon to 5 pm
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Fieldhouse: Cypress Centre Fieldhouse (Stampede Grounds)
2055 - 21 Avenue SE
Booking & Inquiries (Sept - March): 403.502.8745
Bookings & Inquiries (April - August): 403527.1234
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Fire & Emergency Services: Fire services, Recruitment, Water Rescue, Fire Prevention, Permits, Public Education
Fire Administration: 403.529.8282
Department Fax: 403.526.1352
Fire stations:
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Maple Avenue Fire Station #1 440 Maple Avenue SE - Phone: 403.529.8282
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Dunmore Road Fire Station #2 3045 Dunmore Road SE - Phone: 403.502.8010
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Gershaw Drive Fire Station #3 5 Halifax Way SW - Phone: 403.502.8760
Gas Leaks/Odours: reporting, emergency
Gas Emergency (Local-24 Hours) 403.529.8191
Gas Emergency (Out of Town-24 Hours) 1.866.248.8838
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General Inquiries: Customer Service, City of Medicine Hat Services
City Hall
General Inquiries: 403.529.8115
Fax Line: 403.529.8182
clerk@medicinehat.ca
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Hat Smart: Energy Conservation, Audits, Solar, Wind and Geo-thermal Power Solutions; Renewable Energy
Energy Sustainability Department, Hat Smart
General Inquiries: 403.502.8799
Fax: 403.502.8061
www.hatsmart.ca
hatsmart@medicinehat.ca
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Hazardous Household Waste:
Environmental Utilities Department
General Inquiries: 403.529.8176
Fax: 403.528.4955
eu@medicinehat.ca
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Hospital: Medicine Hat Regional Hospital; Palliser Health Region; Alberta Health Services
Medicine Hat Regional Hospital
666 5 Street SW
Medicine Hat, Alberta, T1A 4H6
General Inquiries: 403.529.8000
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Human Resources; Job opportunities and Employee Recruitment
City of Medicine Hat Human Resources
General Inquiries: 403.529.8352
Fax Line: 403.525.8870
hr@medicinehat.ca
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Insurance & Risk Management: Insures Assets and Operations, Processes Claims
City of Medicine Hat Corporate Asset Management
General Inquiries: 403.502.8019
Fax Line: 403.502.8729
corp_asset@medicinehat.ca
City of Medicine Hat Treasury and Risk Management:
Phone: 403.529.8141
Fax Line: 403.502.8729
corp_asset@medicinehat.ca
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Medicine Hat Public Library: Library Services, Education
Reference Services: .403.502.8538
Adult Services / Information: 403.502.8525
Children's Services: 403.502.8526
Room Bookings (Information About Room Bookings): 403.502.8530
http://www.mhpl.info/contact.htm
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Medicine Hat Police Service: Policing and Bylaw Enforcement Services for Medicine Hat
Medicine Hat Police Service
884 - 2 Street SE
Emergency Phone: 9-1-1
General Inquiries: 403.529.8400
Fax Line: 403.529.8444
Communications Coordinator: Mhps@Mhps.ca
Police Information Manager & Coordinator: Policeinfo@Mhps.ca
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Medicine Hat Transit: Transit, Special Transit, Bus Stops
Downtown Terminal (MHT Office)
333 – 6th Avenue SE
Office Hours: Monday to Friday from 8 am to 4 pm
Transit Information Line: 403.525.8899
General Inquiries: 403.529.8214
MHT Manager: 403.529.8216
Fax Line: 403.527.5844
mhtransit@medicinehat.ca
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Office of the Chief Administrative Officer: Ensures Implementation of Municipal Programs and Policies
Ray Barnard
Chief Administrative Officer - Municipal Services
403.529.8222
raybar@medicinehat.ca
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Office of the Chief Operating Officer: Ensures Implementation of Energy/Utility Programs and Policies
Gerry Labas
Chief Operating Officer - Energy Division
403.502.8756
gerlab@medicinehat.ca
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Outdoor Parks & Recreation: Parks, Leisure Trails, Facilities & Fields, Street Trees
Parks and Recreation
General Inquiries: 403.529.8333
Fax Line: 403.527.4798
Parks Information Line: 403.502.8579
parks@medicinehat.ca
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Planning Land Use Regulation, Subdivision, Zoning, Condo Conversion:
Planning, Building and Development Services
General Inquiries: 403.529.8374
Fax Line: 403.502.8038
pbe@medicinehat.ca
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Potholes:
Municipal Works
General Inquiries: 403.529.8177
Fax Line: 403.502.8040
Road and Sidewalk Maintenance
Phone: 403.529.8177
mw@medicinehat.ca
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Police Point Park & Medicine Hat Interpretative Centre: Attraction, Educational Programs
Medicine Hat Interpretive Program
Nature Line: 403.529.6225
Fax: 403.526.6408
mhip@natureline.info
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Purchasing: Procurement of Goods and Services, Tenders, RFP
City of Medicine Hat Purchasing
General Inquiries: 403.529.8236
Fax Line: 403.526.1239
purchasing@medicinehat.ca
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Land Sales: Residential, Commercial and Industrial Lot Sales
Land and Properties
General Inquiries: 403.529.8148
Fax Line: 403.502.8055
land_properties@medicinehat.ca
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Maps: City i-map
City of Medicine Hat Geographic Information Services
General Inquiries: 403.529.8101
Fax Line: 403.502.8574
gis@medicinehat.ca
City maps available at Tourism Medicine Hat l Visitor Information Centre l #8 Gehring Road SE
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Recreation and Culture: Recreation and Culture Guide, Indoor Facility Rentals, Liason for Community Groups, Grants
Community Development - City Hall
General Inquiries: 403.529.8316
Fax Line: 403.529.8324
commdev@medicinehat.ca
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Road and Street Operations - Road and lane maintenance within City of Medicine Hat only, Sidewalks, On-street Traffic; Pothole repair
Municipal Works
General Inquiries: 403.529.8177
Fax Line: 403.502.8040
Road and Sidewalk Maintenance
Phone: 403.529.8177
mw@medicinehat.ca
Traffic Issues
Phone: 403.529.8177
mw@medicinehat.ca
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Senior Services:
Veiner Centre, 225 Woodman Avenue SE
Phone: 403.529.8383
Fax: 403.529.8382
veiner@medicinehat.ca
Strathcona Centre, 1150 5th Street SE
Phone: 403.529-.307
Fax: 403.529.8369
veiner@medicinehat.ca
For more information and contact information, click here.
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Skating:
The Arena - 403.529.8345
Family Leisure Centre AEC Arena - 403.529.8344
Hockey Hounds Recreation Centre - 403.527.4171
Kinplex I & Kinplex II - 403.529.8344 or 403.502.8745
Moose Recreation Centre - 403.527.4170
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Social Development: Community Development, Planning, Support, Awareness
City of Medicine Hat Social Development
General Inquiries: 403.529.8311
Fax Line: 403.529.8324
commdev@medicinehat.ca
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Statistics & Data: Business Statistics & Data
Business Support Office
General Inquiries: 403.529.8373
Fax Line: 403.529.8324
business@medicinehat.ca
Business Licenses, Home-Based Businesses & Permits
General Inquiries: 403.529.8374
Fax Line: 403.502.8038
pbe@medicinehat.ca
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Street Lights: Report a Problem, Traffic Light Outages, Cross-Walking Signals
Electric Distribution
General Inquiries: 403.529.8262
Fax Line: 403.502.8060
elecdist@medicinehat.ca
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Swimming: Pools, Wave Pools, Water Slides
Swimming Hotline: 403.502.8571
General Inquiries: 403.502.8566
Fax Line: 403.502.8561
- Crestwood Recreation Centre
- Heald Pool
- Heights Pool
- Hill Pool
- Strathcona Pool
- Family Leisure Centre
- Echo Dale Regional Park
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Tigers: Medicine Hat Tigers, Western Hockey League (WHL)
Medicine Hat Tigers Hockey Club
Business Phone: 403.526.2666
Ticket Hotline: 403.527.8406
Fax: 403.526.3072
admin@tigershockey.com
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Tourism: Tourism Medicine Hat; Visitor Information
Tourism Medicine Hat, #8 Gehring Road S.W.
Phone: 403.527.6422
Toll Free: 1.800.481.2822
Fax: 403.528.2682
www.tourismmedicinehat.com
Hours: Open from 8:30 am to 4:00 pm from Mid-September to Mid-May, and open from 8:00 am to 7:00 pm Mid-May to Mid-September.
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Traffic Lights: Outages (24 Hour)
Electric Communications/Emergency Services
General nquiries: 403.529.8260
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Utility Billing and Utilities Customer Service:
Customer Service - City Hall
580 First Street SE
General Inquiries, Customer Service: 403.529.8111
Collections: 403.529.8113
Fax Line: 403.526.1239
customer_accounts@medicinehat.ca
Business Hours: 8:30 am to 4:30 pm
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Waste and Recycling Services: Solid Waste, Recycling, Garbage, Composting, Landfill, Commercial Waste Service, Water, Sewer and Wastewater Facilities
Environmental Utilities Department
General Inquiries: 403.529.8176
Fax: 403.528.4955
eu@medicinehat.ca
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