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GENERAL INQUIRIES  
Phone:
403.529.8115
Business Hours: 8:30 am to 4:30 pm
City Hall
580 First Street SE 
Medicine Hat, AB 
T1A 8E6
CITY DEPARTMENTS

Business Support Office
General Inquiries: 403.529.8373
Toll Free: 1-888 -4THE HAT (1-888-484-3428)
Fax Line: 403.502.8055
business@medicinehat.ca 

City Clerk 
General Inquiries: 403.529.8115 
Fax Line: 403.529.8182
clerk@medicinehat.ca

 

Official Records: 403.529.8221

City Solicitor
General Inquiries: 403.529.8350

Community Development
General Inquiries: 403.529.8311
Fax Line: 403.529.8324
commdev@medicinehat.ca 

Corporate Asset Management
General Inquiries: 403.502.8019
Fax Line: 403.502.8729
corp_asset@medicinehat.ca 

Purchasing
Phone: 403.529.8236
Fax Line: 403.526.1239
purchasing@medicinehat.ca 

Corporate Communications
Phone: 403.502.8719
Fax: 403.529.8324
corpcomm@medicinehat.ca 

Cultural Development
Esplanade Arts & Heritage Centre
401 First Street SE

Main Phone: 403.502.8580
Main Fax: 403.502.8589
esplanade@medicinehat.ca 

Customer Service and Collections
City Hall
580 First Street SE
Medicine Hat , AB T1A 8E6

Business Hours: 8:30 am to 4:30 pm

Customer Service: 403.529.8111
Collections: 403.529.8113
Fax Line: 403.526.1239
customer_accounts@medicinehat.ca

Electric Utility
Electric Distribution
2172 Brier Park Place NW

General Inquiries: 403.529.8262
Fax Line: 403.502.8060
elecdist@medicinehat.ca 

Emergency Management  
Emergency Management Administration
General Inquiries: 403.502.8712

Ron Robinson, Director of Emergency Management
Phone: 403.525.8686

Energy Sustainability
Energy Sustainability Department 
General Inquiries: 403.502.8799
Fax: 403.502.8061
hatsmart@medicinehat.ca  
www.hatsmart.ca 

Environmental Utilities 
Environmental Utilities Department
2190 Brier Park Pl NW  

Phone: 403.529.8176
Fax: 403.525.8624 
eu@medicinehat.ca 

Finance 
General Inquiries: 403.529.8120
Fax Line: 403.502.8055
finance@medicinehat.ca 

For further information on customer accounts, please contact:
General Inquiries: 403.529.8111
Fax Line: 403.526.1239
customer_accounts@medicinehat.ca 

Fire Services

General Inquiries: 403.529.8282
Fire Administration: 403.529.8282
Fax 403.526.1352

Maple Avenue Fire Station
#1 440 Maple Avenue SE 

Dunmore Road Fire Station
#2 3045 Dunmore Road SE 
General Inquiries: 403.502.8010

Gershaw Drive Fire Station
#3 - 5 Halifax Way SW
General Inquiries: 403.502.8760

Gas Utility
Mailing Address for all Gas Utility Departments:
364 Kipling St SE
Medicine Hat, AB T1A 1Y4

Emergency Phone Numbers:
Gas Emergency (Local-24 Hours) 403.529.8191
Gas Emergency (Out of Town-24 Hours) 1-866-248-8838

Gas Distribution: 
General Inquiries 403.529.8190
Billing Inquiries 403.529.8111
Gas Customer Service 403.529.8190
Fax Line 403.502.8059

Gas Utility Administration/ Marketing:
General Inquiries: 403.529.8248
Fax Line: 403.528.2591
gas_dept@medicinehat.ca

Gas Production:
General Inquiries 403.529.8248

Human Resources
General Inquiries: 403.529.8352
Fax Line: 403.525.8870
Email:
hr@medicinehat.ca 

Information and Computer Services
General Inquiries: 403.529.8102
Fax Line: 403.502.8574 
ics_dept@medicinehat.ca 

Land and Properties 
General Inquiries: 403.529.8148
Fax Line: 403.502.8055
land_properties@medicinehat.ca 

Medicine Hat Regional Airport
1501 Gershaw Drive SW
(Maintenance Hangar)
Medicine Hat Municipal Airport

Mailing Address:
1 - 49 Viscount Avenue SE
Medicine Hat, AB T1A 5G4

Airport Operations:
Phone: 403.526.4664
Fax Line: 403.528.4629
abusan@medicinehat.ca

Medicine Hat Police Service 
General Inquiries:
Telephone: 403. 529.8400
Fax Line: 403.529.8444

Communications Coordinator:
mhps@mhps.ca 

Police Information Manager & Coordinator:
policeinfo@mhps.ca 

Medicine Hat Transit
Downtown Terminal (MHT Office)
333 – 6th Avenue SE
Medicine Hat, AB T1A 2S6

Transit Information Line: 403.525.8899
General Inquiries: 403.529.8214
MHT Manager: 403.529.8216
Fax Line: 403.527.5844
mhtransit@medicinehat.ca

Office Hours:
Monday to Friday from 8 a.m. to 4 p.m.

Municipal Works
General Inquiries: 403.529.8177
Fax Line: 403.502.8040

Road and Sidewalk Maintenance
Phone: 403.529.8177
mw@medicinehat.ca 

Traffic Issues
Phone: 403.529.8177
mw@medicinehat.ca

Parks and Recreation 
General Inquiries: 403.529.8333

Parks Information Line: 403.502.8579 
Fax Line: 403.527.4798

parks@medicinehat.ca

Planning, Building & Development Services
General Inquiries: 403.529.8374
Fax Line: 403.502.8038
pbe@medicinehat.ca

Senior Services

Veiner Centre, 225 Woodman Avenue SE
Phone: 403-529-8383
Fax: 403-529-8382
veiner@medicinehat.ca

Strathcona Centre, 1150 5th Street SE 
Phone: 403-529-8307
Fax: 403-529-8369
veiner@medicinehat.ca

Business Hours are 8:00 am to 4:00 pm, Monday through Friday

Social Development
General Inquiries: 403.529.8316
Fax Line: 403.529.8324
bonyar@medicinehat.ca 

9-1-1 Communications
Emergencies: 9-1-1
Administration: 403.529.8450
Recruiting: 403.529.8449
Last updated: 1/31/2014 8:59:24 AM