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Electric Service Restored, Focus Turns to Cleanup

Post Date:06/11/2018 8:16 AM

Medicine Hat – Electric service has been restored for all City of Medicine Hat customers following outages caused by Saturday’s storm.

Crews worked Saturday and Sunday to repair infrastructure in Medicine Hat, Redcliff and Cypress County. The most extensive damage was in the City’s Southeast Hill area, where five poles needed to be replaced as well as a pole-mounted transformer and primary and secondary lines after a large tree fell on the lines. That work was complete by 11 p.m. Sunday and service restored.

The storm left more than 7,000 customers without electric service, including those in Crestwood, River Flats, East Glen, downtown, Southeast Hill, Southview Drive and College Drive areas. Planned outages were required in various areas to isolate problems and allow for service reconnection, including Redcliff and the Hospital area.

“We recognize that it is never comfortable to go without electrical service and appreciate the patience demonstrated by our customers,” said Grayson Mauch, Utilities Distribution Services General Manager. “Safety is always our first priority. Our crews were quick to respond and we are very proud of the quality and amount of work they completed in such a short period of time.”

The City’s utility line crews are continuing to work to repair damaged infrastructure. A significant amount of work remains, including pole replacements and line repairs. The public is asked to keep back from crews and give them room to work. Many hazards, including high voltage and heavy equipment, pose a danger to those in the work zone.

City crews are already clearing fallen trees on a priority basis to maintain public safety. City-owned trees are usually located along a boulevard or in a park. If you believe a City-owned tree is on your property and requires attention, please call the Parks and Recreation Office at 403-529-8333.

Homeowners are responsible for trees on private property and for the removal and clean-up of associated debris. Please do not push this debris onto sidewalks and streets. Do not try to move a tree that has fallen into a power line, even if the tree is on your own property.  Stay clear as a dangerous "step and touch" potential situation could occur.  Call Electric Utility to identify this hazard at 403-529-8260.

“As residents visit our parks and trails, we encourage them to beware of hanging branches and maintain awareness of their environment for any hazards,” said Scott Richter, Superintendent of Parks Operations. “There may be the potential for some trees to have weakened branches or limbs that could fall unexpectedly. Staff will be assessing trees throughout the city.”

A wind storm is a good reminder for the future maintenance and regular trimming of trees on private property. Whenever trees have grown to a point where they are close to energized power lines, they must be trimmed by qualified personnel with the proper tools, equipment and training.

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For media interviews, please contact:

Grayson Mauch
General Manager, Utilities Distribution Services
City of Medicine Hat

Scott Richter
Superintendent of Parks Operations
Parks and Recreation
City of Medicine Hat

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