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City Announces New Sewer Related Fees

Post Date:01/27/2020 9:00 AM

Medicine Hat – In alignment with the ten-year Financially Fit initiative, the City of Medicine Hat will no longer provide free services for sewer back up, CCTV camera inspection, and root foaming calls.

The City has provided these services at no charge for several years, but with increasing economic pressures, changes are necessary to focus on high priority, regulatory work related to water and sewer infrastructure.

The City does not expect the change to have a broad impact across the community.

“Historically these services have only been accessed by about 5% of the population, yet the costs are funded by all utility rate payers,” said Brian Graham, Field Operations Manager with Environmental Utilities. “This change will ensure general rates are supporting priority infrastructure maintenance and improvement.”

“While we have provided these services for free for many years, this is routine maintenance that is the responsibility of the property owner,” said Lora Brenan, General Manager of Environmental Utilities. “We’ll continue to offer them for a fee, or residents can contact a local plumbing company.”

In addition to the new fee structure, the City is also discontinuing some of their current noncore services. Requests for routine maintenance, or to inspect odour complaints inside of a residence will no longer be provided by the City. Residents will be expected to contact a plumbing service.

“We’re continually looking for efficiencies and savings that don’t have a high impact on the overall service to our ratepayers.” said Brenan. “We’re hopeful that this change is seen as a positive step towards greater financial sustainability for the City.”

The changes will take effect on April 1, 2020.

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For more information:

Lora Brenan
General Manager, Environmental Utilities

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