Fair Entry

The Fair Entry program helps low-income families and individuals afford popular city programs.

Eligible users have access to:

2023 Fair Entry relief credit

An additional $1,200 credit per household will be provided to eligible Fair Entry customers. This relief will be applied through your utility account as a $50 credit in January, February, March and July, and a $200 credit in August, September, October, November and December 2023.

This will occur automatically for all eligible customers on their utility statement and by cheque for eligible condo owners. Based on the timing of your application, your credits may be retroactively applied on your statement. For questions on the time and application of credit, please contact collections@medicinehat.ca or phone 403-529-8113.

Recreation user fee assistance
Save 75%, up to $200 annually per person, for regular-priced recreation programs and admissions at Big Marble Go Centre, Crestwood Recreation Centre and our outdoor pools. 
Esplanade Arts & Heritage Centre education programs
Save 75%, up to $200 annually per person, for reduced rates on educational programs directly provided by staff of the Esplanade.
Medicine Hat Transit discount

Save 75% on monthly transit passes, to an annual maximum of $630 per person.

Fair Entry access to Transit service will begin on February 1, 2023 and the February transit pass for Fair Entry will be available in January.

Apply to Fair Entry

For information or questions on the Fair Entry program, please call: (403) 502-8001.

What do I need to apply?

Proof of Medicine Hat address
This might include:
  • A copy of your Alberta driver's license
  • A copy of your Alberta ID card
  • A copy of a utility, telephone or cable bill dated within the last 30 days
  • A copy of a government document with your name and address dated within the last 30 days
  • Signed lease agreement

P.O. boxes and rural route addresses are not accepted.

Proof of income

You can apply to Fair Entry with eight different proofs of income. Please submit a copy of one of the following documents with your application:

  • Canada Revenue Agency: Notice of Assessment: You must present a current “Notice of Assessment” or “Notice of Reassessment” for each household member 18 years and over that lives with you at your Medicine Hat residential address. Total income before tax is shown on line 150 of your “Notice of Assessment” or “Notice of Reassessment”. Household includes all members related by blood, marriage, common law relation, or adoption. A tax return summary is not accepted. For more information on your Notice of Assessment you can contact Revenue Canada at 1-800-959-8281
  • Assured Income for Severely Handicapped benefits (AISH): a copy of your current Health Benefits Card
  • Alberta Works: Income Subsidy/Support (Supports for Independence): a copy of your current Health Benefits Card
  • Alberta Works (Learners): an approval letter from Alberta Works that indicates eligibility period and the current Health Benefits Card
  • Alberta Works (Alberta Health Benefits): An approval letter from Alberta Works that indicates eligibility period and the current Health Benefits Card
  • Resettlement Assistance Program Form: a copy of the Start Up & Monthly Allowance that confirms you are receiving support under the Resettlement Assistance Program
  • For Independent Youth: a letter from a school principal or guidance counselor, or letter from Child and Youth Support Program of Alberta Children's Services
  • Letter from a Registered Social Worker: Only when no other documents are available. A letter dated within the last 30 days from an Alberta Registered Social Worker with whom a current relationship exists. The letter should outline the length of the relationship, that a RSW is aware of the Low Income Eligibility and that the household meets the eligibility requirements. 

A copy of the document must accompany your application for each member of your household 18 years or older. If you are submitting documents on behalf of another person over the age of 18, you must complete an authorization consent form.

A total household income must be less than the Low Income Cut-Off (LICO) set by Statistics Canada, and is updated annually.

Current LICO Scale being used (2022)

Size of familyTotal income before tax (gross)
1 person $25,146
2 persons $31,304
3 persons $38,484
4 persons $46,726
5 persons $52,996
6 persons $59,771
7 or more persons $66,546

Download a copy of the application & instructions.