Report a Problem
Please note, if you require emergency assistance, please contact the department directly between 8 a.m. and 4 p.m., Monday to Friday (excluding holidays).
- Power and traffic light outages: 403-529-8260
- Roads and sidewalks: 403-529-8177
- Gas utility: 403-529-8191
- Water and sewer: 403-529-8176
If you need to contact any of the above after hours, please call 403-526-2828.
Submit a ticket
Have you spotted issues like cracked sidewalks, potholes, burnt-out street lights or problems within our parks? Issues with City infrastructure can be submitted as a service ticket through our Report a Problem portal.
Please note, if you require emergency assistance, please call 9-1-1.
Have questions or concerns about your utility bill?
Want to book swimming lessons, camping, or a facility?
For all bylaw related concerns, please contact a bylaw officer directly at 403-529-8481.