Report a Problem
Many City services are connected right to our service request system and can be reported by submitting an online ticket below.
Have you spotted issues like cracked sidewalks, potholes, burnt-out street lights or problems within our parks? Issues with City infrastructure can be submitted as a service ticket through our Report a Problem portal.
Please note, if you require emergency assistance, please call 9-1-1.
Power outages
Traffic light outages
Street light outages
403-529-8260
403-529-8191
403-529-8176
403-529-8177
403-529-8333
option 6
If you need emergency assistance with any municipal infrastructure after hours, please call 403-526-2828.
Report a property issue
Fill out the online form to report a concern about a property within Medicine Hat, such as:
- Safety / building codes concern
- Disallowed structure or land use
- Disturbance due to a home business
- Concern with sign or LED sign
- Unstable slope / slumping
- Other property concerns
Have questions or concerns about your utility bill?
For all bylaw related concerns, please contact a bylaw officer directly at 403-529-8481.