Who we are

Our mission: to provide optimum protection and prevention for our residents, businesses, and visitors. We are continually adapting to uphold the quality of life and public safety in our community. 

Our vision: to remain a progressive and innovative service that ensures a safe community through access to, and delivery of comprehensive public safety services. 

Values: accountability, integrity, respect, professionalism, caring and teamwork. 

At MHFES, we prioritize the health and safety of our citizens and staff. Through proactive education, prevention initiatives, and strong community partnerships, we continue to raise awareness, keep our community informed, and ensure preparedness for an emergency.

Our mission is to make Medicine Hat a safer, more livable city by delivering world-class fire and emergency services by staying true to our core values: accountability, integrity, respect, professionalism, caring, and teamwork.

We are available 24 hours a day, 7 days a week, and 365 days a year, MHFES is here to protect and serve the residents of Medicine Hat when it matters the most.

Our history

To protect itself and its residents, Medicine Hat saw fit to establish a fire brigade which has provided fire protection since January 1900.

On June 3, 1897, a massive fire destroyed the town's government building, the police stables, and a nearby livery, threatening to burn down the whole village. This brought forth the realization that Medicine Hat was in desperate need of fire protection.

On June 24, 1897 the first talks of a Fire Brigade, waterworks, and municipal incorporation for the community was brought up at a public meeting. The result of the meeting was that, one way or another, something was going to be done.

Newspaper accounts reveal little firefighting efforts from this time until May 1899, when the town again faced the potential for wide-scale disaster when a fire broke out along North Railway Street.

As a result of a public meeting in January 1900, a Fire Brigade was organized with J.A. Tremble as Chief,  G. Comer (Assistant Chief), W.B. Fleming (Secretary Treasurer), Ed Draudson (Captain Hose and Reel Company), Ed Faulkner (Captain, Hook and Ladder Company) plus a brigade of 29 volunteer firefighters. Their equipment consisted of a gong, a siren, a hand-drawn hose reel and a chemical engine.

By 1906, the department had a horse-drawn chemical truck, a horse-drawn pump truck and a horse and buggy. The first Fire Hall was believed to have been built along South Railway Street, then, onto the rear of the first Town Hall, located near the present day Finlay Bridge.

On Jan. 1, 1908, William E. Hatcher was hired on as the first salaried Fire Chief for the Department and William H. Buchanan as the town's first Fireman. Both men were assisted by numerous volunteers in the new Hall at the rear of the New City Hall on Second Street.

On Oct. 6, 1911, the town purchased its first mechanical pump truck, and by 1913, the department had a fleet of three motorized vehicles. Later, a fire substation was added at the top of Third Street Hill at Division Avenue, and another in the Flats area.

After a lengthy stay at the main downtown location, local congestion made it necessary to look ahead to a new Fire Station. On May 24, 1975, a new station was officially opened on Maple Avenue and soon after a substation was located on Dunmore Road.

Fire & Emergency Services continues to serve and protect the City with as much enthusiasm as that first group of dedicated volunteers. Now armed with the latest equipment and the highest level of training, Medicine Hat residents can rest assured that help is only a phone call away.

Courtesy of the Esplanade Arts & Heritage Centre

 Advance response teams
Aquatics rescue

The aquatics rescue team is equipped with a variety of equipment for surface operations.

The training this team receives allows them to respond to various bodies of water and winter ice conditions. In addition to the fully equipped aquatics response unit, the team has two inflatable craft for rapid interventions and a rescue boat.

Hazardous materials

The hazardous materials team responds to incidents involving the transportation and storage of dangerous goods throughout the region.

The mainline vehicle is equipped with an on-board weather station, satellite phone and laptop programmed with technical information software. Level A & B suits are integral to the response unit, as are SCBAs and basic decontamination equipment.

Technical rescue

The technical rescue team responds to incidents involving elevation rescues, both low and high-angle, as well as confined space rescue.

The team is equipped with a dedicated vehicle which carries an array of rescue equipment, and equipped for off-road rescues and operations. Although relatively self-contained, the team and the unit are supported by an engine company.

Training

The training branch provides knowledge and skills to our firefighters.

The chief training officer conducts training, which consists of in-house instruction, correspondence programs and attendance at recognized training institutions. 

Emphasis is placed on safety and all training meets or exceeds the industry standards. These recognized standards are found within the National Fire Protection Association (NFPA), Alberta Health and Safety Standards and other governing legislation.

This training includes:

  • Confined space rescue

  • Firefighter self-rescue

  • Surface ice rescue

  • Hazardous materials response

  • Technical rope rescue

Demonstrating excellence

 2023 Year in review
In the latest 'Year in Review' report, the Medicine Hat Fire and Emergency Services team provide a comprehensive overview of the achievements and advancements over the past year. This document showcases the commitment to enhancing fire prevention, education, suppression, and rescue services in the community. 
 Fire Services strategic plan
Fire Services staff developed the Fire Service Strategic Plan to provide a roadmap for fire prevention, education, suppression, and rescue services for the city for the immediate future and over the next ten years. This project is a result of a 2009 City Council priority to develop a ten-year plan for Fire Services. 
 Fire response coverage optimization report
The Fire Response Coverage Optimization Report analyzes the effects of traffic pre-emption technology, Mobile Computer-Aided Dispatch (CAD) and changes to dispatch processes on fire response coverage. This report amends the Fire Services Strategic Plan.