Air Conditioners

The ENERGY STAR® Air Conditioner Incentive Program offers rebates to residential utility customers to purchase and install energy efficient air conditioners in their homes. The rebate amount is rewarded on a flat rate for all qualifying units.

Central air conditioners that have earned ENERGY STAR® certification and have a Seasonal Energy Efficiency Ratio (SEER) rating of 16 or higher deliver superior efficiency and performance by incorporating advanced features. On average, these qualifying units use approximately 25% less than the minimum standard for new air conditioner units.


Rebate Amount

$350 per qualified unit installed


Application deadline

Application deadline is noon on January 7, 2022.

How to participate
 
Determine your eligibility

Before completing any work under the program, please read the Eligibility section for incentive requirements. For instance, you must currently have an Electric Utility account with the City of Medicine Hat to qualify.

Eligibility

To qualify for a rebate under the Program, applicants must meet the following eligibility requirements:

  • All City of Medicine Hat residential Electric Utility customers* are eligible to apply.
  • Properties with more than one (1) installed air conditioning unit can apply for a rebate for each unit, to a maximum of two (2) applications per residential address. Both units do not need to be installed at the same time. However, if funds are fully utilized or the incentive is discontinued, applications for the second unit will not be accepted.
  • This incentive program is for existing residential properties. An existing home is any home built more than six months prior to installations, replacements, and/or upgrades.
  • All ENERGY STAR® certified central air conditioners with SEER 16 or higher (split system only) qualify for this incentive program. To qualify, the air conditioner must appear on the list of ENERGY STAR® Certified Air Conditioners at the time of purchase.
  • Invoices and receipts must be paid in full and dated between January 1 and December 31 of the application year. The Goods and Services Tax (GST) is not considered a part of the total project costs; therefore, HAT Smart rebates will be based on pre-tax amounts and will not exceed the amount of total project costs (before GST), regardless of the maximum listed rebate amount.
  • Combined incentives from government programs must not exceed 100% of eligible project costs. Confirmation of the rebate amount from other programs is required to process the HAT Smart application.

* If you live in a condo and your utilities are paid for through your condo fees or by the condo association, you would not be eligible to apply for HAT Smart since the condo building itself would then be considered a commercial enterprise.

Do your research

Download the Application Checklist to see what you should keep track of along the way.

Visit the Natural Resources Canada website to learn about ENERGY STAR® and ENERGY STAR® central air conditioners.

Not sure how to choose a contractor? See what the Government of Alberta suggests.

Purchase and install and ENERGY STAR® certified air conditioner

All central ENERGY STAR® certified air conditioners with a SEER rating* of 16 or higher qualify for this incentive program. However, only split model systems are eligible (incentive does not apply to single package systems)

An AHRI Certificate is required as proof of SEER rating. See the Required Documentation section for more details.

Collect your documents

You are required to include certain documentation along with your application. Omitting required documentation will be deemed an incomplete application, which will be declined by HAT Smart. Gather your documents before you apply.

Required documentation

Attach all required documentation for each installed unit, as outlined below.

  1. Detailed receipts or invoices. Must include:
    • A description of the project
    • Model and serial Numbers
    • Total costs
    • Proof of payment for each receipt/invoice
  2. Photo(s), clearly showing model and serial numbers for:
    • outdoor unit(s)
    • indoor unit(s)
    • furnace(s)
  3. AHRI Certificate (Air-Conditioning, Heating, and Refrigeration Institute)
  • Search the AHRI Directory - ENERGY STAR® Air Conditioners to find the AHRI Certificate for your air conditioner.
    • Start by selecting the Outdoor Unit Brand Name (right column, fourth from the top).
    • You can narrow the results by searching again (Show Search Fields). For example, compare the Model Number on your AC unit to the results to determine what to enter in the Model Number search field (left column, fifth from the top).
    • Once you've found your model number, click on AHRI Certified Reference Number to view/print the AHRI Certificate of Product Ratings.
    • Submit the certificate with your application.
Request your rebate

You're almost done! Once you have everything you need, click on the button below to complete and submit your application. HAT Smart will respond by email within three to five business days, indicating funding status. If approved, the application will be processed for payment.

Rebate application

Payment

Pending approval, your rebate will be paid in one of four ways:

Utility account credit
Your rebate will be applied to your City of Medicine Hat Utility Account in the next billing period.
Cheque
A cheque will be mailed to the address provided on your application form.

Direct deposit

Your rebate will be deposited directly into your bank account. The following documents are required:

  • A completed Vendor Direct Deposit Form
  • Either a Void Cheque or Account Information for Direct Deposit form from your financial institution

Direct to the contractor

The applicant may assign the payment of the rebate directly to the contractor upon project completion.

 

Application terms and conditions

ENERGY STAR® Air Conditioner Incentive Terms and Conditions

The following application terms and conditions (“Application Terms and Conditions”) establish the eligibility requirements and related terms and conditions for an application to the ENERGY STAR® Air Conditioner Incentive Program (“Program”).

The application shall be subject to approval by HAT Smart. A completed application is neither a guarantee of eligibility for a rebate under the Program, nor payment of the rebate itself, and is subject to the following Application Terms and Conditions:

  1. The Program will be in effect from January 1 to December 31 (“Term”) of the application year, or until a time in which Program funding becomes fully subscribed.
  2. To be eligible for a rebate under the Program, the Applicant must be a City of Medicine Hat residential Electric Utility customer. The Applicant is eligible for two (2) rebates per residential address for locations with more than one (1) installed unit.
  3. Applications will only be accepted for purchases and work completed within the Program Term, as evidenced by the corresponding sales receipt and/or invoice.
  4. Applications are processed on a first come, first served basis. The deadline to submit applications is noon on the last business day before January 10 of the following year. Late applications and/or applications received after Program funding has been fully exhausted will be declined.
  5. To qualify for a rebate under the Program, the air conditioner must appear on the list of ENERGY STAR® Certified Air Conditioners at the time of purchase. (“Eligible Product”)
  6. Eligible Products qualify for a rebate of $350 per eligible unit.
  7. The Eligible Project must be completed by the property owner as confirmed through the City of Medicine Hat billing system. The Applicant agrees the Eligible Product has been installed in the specified dwelling either by themselves or through a service provider and that purchases and installations are of new condition and for non-commercial use only.
  8. The Program is for existing homes. An existing home is any home built more than six (6) months prior to installations, replacements, and/or upgrades.
  9. The Applicant is responsible for meeting all Program requirements and complying with any laws, regulations, or by-laws regarding permits, codes, restrictions, and/or inspections in relation to products or equipment installed.
  10. The Applicant shall be responsible for any direct or indirect taxes, duties, levies, fees, or like charges incurred by the Applicant as a result of participation in the Program and hereby indemnifies HAT Smart for the same.
  11. The Applicant agrees that it is solely responsible for, and liable for, the selection, purchase, installation, and ownership/maintenance of the products included in the submitted rebate application and that HAT Smart is not affiliated in any way with the manufacturer, distributor, dealer, and/or installer of the product.
  12. The Applicant acknowledges and agrees that HAT Smart makes no representation or warranty, whether expressed, implied, direct or indirect, with respect to the products, services or other measures that the Applicant has purchased and which is the subject matter of the rebate application.
  13. The Applicant further acknowledges and agrees that HAT Smart is not responsible for the design, verification, and/or operation of the product, and accepts no liability nor makes any representations with respect to estimated or possible energy savings that will be incurred in the function of the products, services or measures, and/or the installation, performance, reliability, safety, use or fitness of the products for the Applicant's particular purpose.
  14. Any other rebate(s), discount(s) and/or incentive(s) offered and/or provided by any government agency, institution, manufacturer, distributor, dealer and/or installer are separate and distinct from the Program and HAT Smart shall not be responsible for the administration or payment of the same nor be responsible for the erroneous submission of other rebate(s), discount(s) and/or incentive(s) to HAT Smart.
  15. The Applicant agrees that combined incentives from government programs shall not exceed 100% of Eligible Product costs.
  16. Complementary municipal, provincial, and/or corporate rebates administered by HAT Smart may have different eligibility criteria including, but not limited to, unique start and end dates. Visit www.hatsmart.ca for a complete listing of available rebates and eligibility criteria.
  17. The Applicant consents to the disclosure of information to HAT Smart and its contractors, employees and partners. HAT Smart undertakes that the information provided in the application will not be sold or distributed for commercial or promotional purposes or financial gain.
  18. HAT Smart reserves the right to change or terminate the Program at any time without notice or explanation. HAT Smart will use reasonable efforts to administer a completed eligible application received prior to such a change or termination of the Program in accordance with the Program as it existed effective as of the date of the completed eligible application.
  19. The Applicant is responsible for researching and ensuring they qualify under applicable eligibility criteria and the Applicant hereby indemnify HAT Smart against any liability for the same.
  20. HAT Smart does not guarantee energy savings, of any amount(s), by participation with the purchase and use of the Eligible Product as part of the Program.
  21. HAT Smart accepts no responsibility for incomplete applications which will neither be processed nor held by HAT Smart. HAT Smart is not responsible for incomplete, lost, late or misdirected mail or illegible submissions.
  22. The Goods and Services Tax (GST) is not considered a part of the total project costs; therefore, HAT Smart rebates will be based on pre-tax amounts and will not exceed the amount of total project costs (less GST), regardless of the maximum listed rebate amount.
  23. A copy of the purchase receipt or other information relevant to the rebate being applied for is required. Omission of such required information will result in an incomplete application. Required Documentation Details can be found on the HAT Smart website
  24. The Applicant should retain a copy of their application as the Applicant's original application and purchase receipt will not be returned by HAT Smart.
  25. In submitting this application, the Applicant consents to the collection and use, disclosure and retention of the personal information herein provided for five years following which such information will be destroyed or made anonymous.
  26. The Applicant should allow at least 8 (eight) weeks to process the application. If approved, the rebate can be paid by cheque, direct deposit, or credited to the Applicant's City of Medicine Hat utility account (Applicant must live at the project address), and can be paid to the Applicant, Contractor, or Utility Account holder. All rebate cheques issued must be cashed within 180 days from the cheques' issuance date and will not be re-issued after this time.

Frequently asked questions

What is the difference between single vs. split package air conditioners?

Single package air conditioners are usually used in small commercial areas. They usually include the coil, condenser and compressor all in one cabinet which is usually placed on the roof or next to the foundation of a home. Split systems are the most common and economical option and are able to obtain higher efficiencies. These systems connect with the duct work in your home and therefore need to be correctly installed.

I purchased a window unit. Can I get a rebate?

Unfortunately, window units are not eligible for this rebate.

How much do they cost?

Call around for quotes. Installers will have the most accurate information.

How do I recycle my old air conditioner unit?

Many small and large appliances can be recycled instead of going to the landfill. Use the City's Recycle Coach app for more information on what goes where or contact City Assets.

How many times can I apply for a rebate?

You are allowed to apply for up to two eligible units per residential address. See the Eligibility section above for more details.

I lost my receipt. Can I still apply for the rebate?

In order to process your application, we require a copy of the purchase receipt. Please contact your retailer to inquire about a reprint of your receipt.

I live in a condo. Can I apply for a rebate?

Yes, if you personally receive a utility bill from the City (i.e. have an active electric utility account in your name). If your utilities are paid for through your condo fees or by the condo association, you would not be eligible since the condo building itself would then be considered a commercial enterprise.

I received a rebate for installing an air conditioner in my home through another government program. Can I apply for a HAT Smart rebate?

Yes. You can apply for funding through multiple programs. However, combined incentives from government programs must not exceed 100% of the eligible project costs. Confirmation of the rebate amount from other programs is required.

I live outside of Medicine Hat. Am I eligible for the HAT Smart rebates?

Yes, all City of Medicine Hat residential electric utility customers are eligible to apply. If you are currently receiving a residential electric bill from the City of Medicine Hat, you are eligible to apply.

Am I guaranteed to receive funding if I apply?

All applications are subject to approval by HAT Smart. A completed application form is NOT a guarantee of eligibility for a rebate under the program, nor payment of the rebate itself. Rebates are issued on a first come, first served basis. An incomplete application form can result in a delay of payment or no payment if program funds have been exhausted.