Paying Your Utility Bill

The easiest way to manage and make payments on your utility account is to sign up for automatic withdrawal.

Directly withdraw your balance from your bank account each month.

Credit card payments for utilities, taxes and accounts receivable can now be processed online.

Sign up for eUtility

Paperless billing and account management for your utility account.

coins and calculator
Make equal monthly payments for your utilities based on your previous usage.

Two people discussing their bill.

Learn more about utility rates, how they're determined, what other fees and charges are included, and much more.

Understanding your utility bill

Ways to pay

  • Automatic Withdrawal on your monthly balance, or set balance with Budget Billing.
  • Through your bank
  • City Hall with cash, interac, or cheque*
  • Charted Banks, Trust Companies, Treasury Branches, and Credit Union Offices
  • Night Depository Box located at the west entrance to City Hall
  • Send a cheque to the City of Medicine Hat, 580 1 Street S.E., Medicine Hat, AB T1A 8E6
  • By credit card through PaySimply

*Cheques payable to City of Medicine Hat. Please allow five business days for processing if paying at a financial institution or by mail.

Save on your bill

Rebates are available to City of Medicine Hat Electric and Natural Gas Utility customers each year.

HAT Smart

Community Warmth

Community Warmth can help if you are struggling to pay your utility bill. If you're able, you can donate to the program one time or monthly.

Community Warmth