Tax Certificates

A Tax Certificate is a certifiable document that provides information about the property’s tax-related matters. It includes details such as the assessed value of the property, taxes imposed, and any tax liens.

Go to Tax Certificates portal

A Tax Certificate will verify the following property tax information:

Before you order a Tax Certificate

  1. You must have a User ID and Password set up. Please complete the online Tax Certificate Account Application.
  2. Your User ID and Password will be emailed to the contact listed on the application once it has been processed.
  3. A pre-payment will be required before you can obtain a Tax Certificate. You can pre-pay a lump sum, or simply pre-pay for each tax certificate.

Apply for a Tax Certificate account

Important Information

Pre-payment: A pre-payment will be required before you can obtain a Tax Certificate. If you don’t have any funds available on your Tax Certificate portal, you will be directed to the Tax Online Payment Portal to make a credit card payment. Credit cards fees are not charged.

Reconciling your account: The portal does not track credit card payer information. You can reconcile your purchases in the portal under Transaction Report. This Transaction Report will not indicate which card was used for the purchase. If this is a concern for your office, you can apply for an additional Tax Certificate account.

Password: It is your responsibility to manage your User ID and Password. The portal does NOT have a password reset function. If you require a new password, please email tax@medicinehat.ca. You can send us a password for your account, or we can provide a system generated password.

Frequently asked questions

How do I register for an account? 

New users will need to submit a Tax Certificate Portal Application form.

Go to form
How long does it take for a new account to be set up? 
A new registration could take approximately 1-2 business days.  When registration is complete, the applicant will receive an email that will provide their User ID and Password.  
How do I reset the password? 
To reset your password, email tax@medicinehat.ca. The Tax Certificates portal does not have the function to automatically reset the password. 
How long can I use the old eServices > eTax page? 
The eTax page in eServices will be decommissioned on Sunday, March 9th. You will receive an invoice for any Tax Certificates ordered through eServices in April 2025. 
How do I pay for tax certificates in the new portals? 
A credit card pre-payment will be required to purchase a tax certificate. You will be able to process the tax certificate immediately after successful submission of the pre-payment. If your account does not have enough pre-paid funds available, the system will notify you and direct you to the Tax Online Payments portal for payment. 
Will my office continue to receive an invoice for tax certificates? 

You will receive an invoice for tax certificates requested up to March 9th in the old eServices > eTax page. These invoices will be issued on April 1, 2025 and will be due by April 30, 2025.

Tax certificates that are requested in the new Tax Certificates portal will not be invoiced to your Accounts Receivable account, as those will be pre-paid through the Tax Online Payments portal.
How much should I pay on my Tax Online Payments portal? 
You can pre-pay a lump sum, or simply pre-pay for each tax certificate. The 2025 Tax Certificate fee is $37. 
Is there a credit card fee? 
There are no additional fees to purchase a Tax Certificate. A 2.4% administration fee will be added to make a payment towards property taxes. 
How long will it take for my payment to show on the portal? 
Your payment will appear immediately after you’ve completed your credit card transaction. 
My office does not want to pay with a credit card. Is there another payment option? 
Yes. Your office can issue a cheque to the City of Medicine Hat to be applied to your portal account. This can be delivered in person or mailed to Customer Care | 580 1 Street SE | Medicine Hat, AB | T1A 8E6. 
How do I reconcile my tax certificate purchases? 

You are able to enter your reference information (up to 10 characters) when you request the tax certificate.  Your reference number will display in two places:

  • On the top of the tax certificate 
  • On the Tax Certificates portal under the Transaction Report tab 

The portal does not track credit card information. Therefore, the Transaction Report will not indicate which card was used for the purchase. If this is a concern for your office, you can apply for an additional Tax Certificates portal account. 
Oops, I missed printing the tax certificate before I closed the window.  
Simply contact our office and provide us with the property address and date you requested the certificate. We will provide a duplicate copy to the email address that is on your Tax Certificates portal account. 
Oops, I missed printing a copy of the receipt after I made the payment. 
The receipt cannot be regenerated. However, it is included in the Transaction Report tab in the Tax Certificates portal.