Utilities

The City provides electric, gas, water, sewer, garbage, yard waste and recycling services to the residents of Medicine Hat.

Utility Rates

Your utility bill includes both utility charges and energy charges.

Utility Rates (water, sewer, solid waste)Set once a year for the entire year, and include all the other line items on your utility bill.

Energy Rates (electricity and natural gas): Depending on the rate option, these rates change either quarterly or monthly and are specific to the Electric Energy and Gas Commodity line of your utility bill.

Current Utility Rates    Current Energy Rates

 Utility and Energy Rate Archive

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Energy rates, simplified

In 2024, residential customers benefit from the simplicity of a single interim rate for each natural gas and electricity while a third party review of the COMCO business takes place.

Energy Pricing

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Learn more about utility rates, how they're determined, what other fees and charges are included, and much more.

Understanding your utility bill

How we compare

On average, City of Medicine Hat's residential customers paid $802.48 less than customers in other Alberta cities between January and December, 2023.

This is due, in part, to Medicine Hat's lower distribution costs (including administration, service, distribution and MCAF fees). Learn about the additional fees at Understanding Your Utility Bill.

January to December 2023LethbridgeRed DeerCalgaryEdmontonAverageMedicine HatSavings
Natural gas commodity $334.04 $334.04 $334.04 $334.04 $334.04 $335.97 ($1.93)
Natural gas distribution $622.73 $667.97 $1,738.03 $668.70 $645.53 $429.23 $216.31
Electric commodity $1,515.68 $1,514.29 $1,525.26 $1,571.17 $1,531.60 $1,396.16 $135.44
Electric distribution $992.84 $724.49 $1,049.11 $876.21 $910.66 $623.33 $287.33
MCAF $294.60 $288.36 $311.78 $291.38 $296.53 $131.20 $165.33
Total $3,759.89 $3,529.14 $3,842.92 $3,741.50 $3,718.36 $2,915.88 $802.48

Information is based on (1) residential consumption of 7,546 kWh (electricity) and 94 GJ (natural gas) from January to December; and (2) default/RRO energy charges on all residential utility bills. 

Save on your bill

Rebates are available to City of Medicine Hat Electric and Natural Gas Utility customers each year through the award-winning HAT Smart program. Explore the HAT Smart page to find creative ways to reduce consumption and save on your utility bill.

HAT Smart

Report a Problem

Moving?

If you are moving and need to close your account or transfer services. 

Utility Transfer Application    Close Utility Account

Update your information

If your name or contact information has changed, please update it using this form.

  • Update your information (coming soon)

Community Warmth

Community Warmth can help if you are struggling to pay your utility bill. If you're able, you can donate to the program one time or monthly.

Community Warmth