Water Conservation
Conserving water is an environmental initiative that can help extend the life of our waterways - the source of our safe and reliable water services. Water conservation and water stewardship are key priorities for our water utility, and you can help.
Current conditions
The City of Medicine Hat is in regular communication with Alberta Environment and Protected Areas (EPA) regarding the current river levels. As information on the watershed is shared, the City is prepared to respond if necessary.
Effective Monday, August 28, 2023, the City of Medicine Hat will enact Phase 1 of the Water Shortage Management Plan. Voluntary water conservation measures are in place.
At this time, there is no imminent concern with the City’s raw water supply from the South Saskatchewan River that could affect the Water Treatment Plant operations in treating and providing potable water to the City’s distribution system.

- limit non-essential water use (use these tips to conserve)
- water only 60 minutes per day only three days per week (on days designated by your address)
- water only 4 a.m.-7 a.m., or 9 a.m.-11 a.m., or 7 p.m.-10 p.m.
Water shortage management plan |
The City of Medicine Hat has a 4 Phase Water Shortage Management Plan where, if enacted, the public will be asked to reduce their water use in an effort to help protect the integrity of the potable water system to safeguard and preserve public health and safety, especially regarding domestic water use, sanitation and fire protection. While the City departments will enact various water conservation measures to reduce and limit water using operations, here is an overview of how this Plan will affect the public. |
Phase 1: Voluntary public water conservation measures |
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Phase 2: A combination of voluntary and mandatory public water conservation measures |
Mandatory:Restricted use:
Prohibited use:Do not wash outdoor surfaces, fill swimming pools/hot tubs, or turn on decorative outdoor water features. Voluntary:Implement water conservation measures to minimize non-essential water use inside the home or business. For example, using washing machines and dishwashers only on full loads, stop washing vehicles. |
Phase 3: A combination of voluntary and mandatory public water conservation measures with further limitations to water use |
Mandatory:Restricted use:
Prohibited use:Do not use decorative outdoor water features, wash outdoor surfaces, or fill swimming pools/hot tubs. Construction activities requiring water are prohibited. Voluntary:Implement additional water conservation measures on top of those noted in Phase 2 to minimize non-essential water use. For example, limit shower time, bath water level, and toilet flushing. |
Phase 4: |
All Phase 3 mandatory restrictions will remain in effect, plus water use is prohibited for all non-essential services. |
Why conserve?
A river running through your community may cause residents to think that conserving water is not a necessary practice. However, rivers are not infinite. Hot, dry weather can create water shortage and/or drought conditions, where the river levels diminish significantly. This can greatly affect the raw water supply to the Water Treatment Plant and the treated water supply to our residents.
Water conservation and efficiency is not only good for the environment, it helps reduce the overall costs for water distribution and collection systems. Plus, it can save you, the consumer, on your monthly utility statement.
Ways to conserve water
Make every drop count and conserve the water that you use all year 'round!
Outdoor
Design |
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Minimize |
Xeriscape part of your yard. Minimize turf and maximize creative landscaping by replacing portions of your lawn with tiered gardens, rocks, mulch and drought resistant shrubs or trees. Minimize evaporation by watering in the early morning or late evening hours when the temperature is cooler. |
Leave it long |
Set mower blades between 2 - 3 inches and leave the grass cuttings on the lawn to slow water evaporation and to fertilize the grass. |
Mulch matters |
A 3 - 6 inch layer of bark, wood chips or stones will reduce evaporation from the soil, inhibit weed growth and minimize soil erosion. |
Grow with SureGrow |
Enrich soil naturally, prevent erosion, conserve water and save money by using compost. SureGrow compost, made from yard waste materials collected locally, is available for purchase at the Waste Management Facility. Refer to www.medicinehat.ca/Landfill for more information. |
Cover it up |
If you own a pool or hot tub, be sure to cover it up when it is not in use. Not only is this an important safety tip, but it also reduces water loss due to evaporation. |
Leak check |
Frequently check for water leaks on hoses, faucets, irrigation lines, pools and ponds to avoid high utility bills and possible property damage. |
Time it |
Install an automatic timer on sprinkler systems to avoid leaving them running all day. Turn sprinkler timers off during periods of rainfall and let Mother Nature do the job for you. |
Save it |
Consider using a rain barrel to harvest rainwater from downspouts and use this water for your lawn and garden. |
Sweep it |
Clean your driveway and sidewalks with a broom instead of the hose. |
Indoor
In the kitchen |
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In the bathroom |
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Around the house |
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Frequently Asked Questions
Is water conservation mandatory? |
For the public, no. During phase 1, the public is asked to voluntarily reduce water use by following the guidelines provided to limit outdoor irrigation practices. However, there are mandatory water conservation measures being put into place for City departments to follow. |
Why are water conservation measures required? |
A combination of various triggers are considered when deciding whether to enact the Water Shortage Management Plan Phases:
Although Environment and Protected Areas (EPA) has not issued a Low Flow/Water Shortage Advisory for the SSR, the City is taking a proactive approach by enacting Phase 1 of the Water Shortage Management Plan in an effort to help reduce water demand. |
What is the City doing to reduce water use? |
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Do I have to restrict the amount of water I use inside my home/business? |
No, but the public is encouraged to make every drop count by implementing water conservation measures both inside and outside year round. |
Can I put the sprinkler on for my kids to run through? |
Yes, but please remember to turn the sprinkler off and not to run it too long. |
Can I use water to fill my wading pool, swimming pool, hot tub, or garden pond? |
Yes. You may use water to fill wading pools, swimming pools, hot tubs, or garden ponds, but consider using a cover to reduce water loss through evaporation. |
What should I do if I’m not home during the designated watering times? |
Consider installing a timer or ask a friend or neighbour to turn on your sprinkler during the designated times. |
I just planted new sod/seeded my lawn; can I still water it? |
Yes. You can continue to water newly seeded/sodded lawns through Phases 1-2 of the Water Shortage Management Plan. Outdoor watering becomes restricted to hand-held water means in Phase 3. |
How will I keep my lawn alive? |
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How will I know if the City moves to another phase of the Water Shortage Management Plan and restrictions become mandatory? |
The City will communicate any change required through a formal media release, which will also be posted on the City website, and social media platforms. |
If you have additional questions or concerns regarding this information, please contact Environmental Utilities at 403-529-8176.