E-Scooter program launching this week

Medicine Hat – Alberta-based company, Bird Canada, will launch their shared electric scooter (e-scooter) program beginning Thursday, May 26, 2022.

Following City Council’s approval of the implementation of a one-year e-scooter pilot project, the City worked in collaboration with Bird Canada to ensure community safety requirements and high operating standards were carefully considered.

Locally, e-scooter riders must be at least 16 years old and are strongly encouraged to wear helmets. The e-scooters are set to a maximum speed limit is 20 km/h. In some higher traffic areas, the speed is automatically reduced to 10-15 km/h.

“We’re excited to bring this new mode of micro transportation into our community,” said Mayor Linnsie Clark. “It is another way for residents and visitors to see and explore our city.”

Throughout the summer, Bird Canada will host a series of Safety Events with their locally hired staff, known as Bird Watchers, to help educate new riders and ensure residents are following the rules of the road.

During these events riders will learn about the fundamentals of safe road use for non-car users, how to responsibly and properly ride and park e-scooters, micro-mobility vehicle basics, tutorials of local rules of the road and parking best practices. New riders will also receive a free helmet.

How to use Bird Canada E-scooters

  • To use the e-scooters, riders must download the Bird smartphone app.
  • Through the app, riders can locate the most conveniently located Bird e-scooter and ride directly to their desired destination.
  • New riders are provided an in-app tutorial on how to properly use Bird e-scooters and how to park it in compliance with local rules.
  • Riders can start a trip by scanning the QR code located on the e-scooter. The cost to ride is $1.15 to unlock and $0.35 per minute.
  • Riders can request a free helmet be sent to them through the app.
  • Riders are requested to park Bird e-scooters out of the public right of way, in line with benches, trees, and bike racks without blocking pedestrian travel.

While the City of Medicine Hat is providing the program framework, Bird Canada is funding and operating the pilot. 

If riders have any questions or concerns regarding the service, they can reach out directly to Bird Canada by email at hello@birdcanada.co or by phone 1-866-205-2442. Riders are also encouraged to email 311_medicinehat@birdcanada.co for general questions about operations in the community.

Learn more about the City of Medicine Hat rules and regulations on the E-scooter pilot program page.

About Bird Canada

Powered by Bird, Bird Canada Inc. operates an electric vehicle sharing program. Bird Canada is a Canadian-owned and operated company that offers Canadians, and visitors to Canada, a new way to avoid congestion and get around that is sustainable and uses the latest and most innovative last-mile mobility solutions for urban areas. For additional information, visit BirdCanada.ca, Twitter, Instagram or LinkedIn.

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