Residents and businesses serviced by Water World Tubs should contact City

Medicine Hat – The City of Medicine Hat has issued another safety warning to residents and businesses who have received services from Water World 2062939 ALBERTA LTD., also known as “Water World Tubs.”

Hot tubs, spas or swimming pools that were incorrectly installed or serviced may present an unsafe condition, posing a safety risk to persons or property.

Anyone who has had a hot tub, spa or swimming pool installed, removed, repaired or otherwise serviced by this company between January 2017 and November 2021 should immediately discontinue use and contact the City’s Planning and Development Services department by email at pbe@medicinehat.ca or by phone at 403-529-8374. Callers are required to provide their name, address, phone number and relevant service dates.

An inspection may be required and will be provided at no cost if deemed necessary.

If life safety issues are identified, repairs will be required and must be completed by an appropriately licensed contractor at the property owner’s expense.

For additional information related to hot tubs, spas and swimming pools, please visit the City of Medicine Hat website: https://www.medicinehat.ca/en/home-property-and-utilities/swimming-pools-and-hot-tubs.aspx.

This safety notice only applies to services provided by Water World 2062939 ALBERTA LTD. (“Water Worlds Tubs”) and does not apply to any services provided by any other service provider.

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