On-Demand Bus Service

MHTnow is Medicine Hat Transit's on-demand bus service. This service is available weekday evenings from 6:45 p.m. to 10:45 p.m. in the north and central neighbourhoods. MHTnow also offering a Sunday service, operating in these zones from 8:15 a.m. to 7:15 p.m.

MHTnow buses connect with other routes at the Transit Terminal downtown.

Book your ride through the MHTnow app, or over the phone, and offers stop-to-stop service.

How to Ride

Important rider information
Changes related to COVID-19
  • Single ride fare - $3.25 effective Monday, August 23
  • Tickets and transfers are no longer available
  • Face masks will be offered to passengers on a first come, first serve basis
  • Face masks are required to be worn until further notice by anyone inside bus shelters and riding the bus, subject to certain exceptions, including children under two (2) years of age, and persons unable to wear face masks due to a mental or physical limitation
  • Passengers are reminded to practice physical distancing in bus shelters and while on buses
  • Additional cleaning measures on buses and at the downtown Transit Terminal remain in place

MHTnow fares

Riders must pay per MHTnow trip. 

Exact fare is required upon boarding.

Age categoryCash fare
 

Per trip

Adult (18-64)

$3.25

Senior (65+)

$3.25

Post-secondary (full-time)

$3.25

Youth (6-17)

$3.25

Transit day pass

Ride all day with the new day pass. For $6.50, the day pass allows riders unlimited access to ride with MHT throughout the day. Purchase your day pass from the driver when boarding. 

Day pass
Age categoryCash fare
All $6.50

Service hours

MHTnow is available from 6:45 p.m. to 10:45 p.m., Monday to Friday and from 8:15 a.m. to 7:15 p.m. on Sundays in the Central & North Zones.

MHTnow is not available on holidays, including Christmas Day.


Book your ride in advance

Download the MHTnow app to learn more.


Need access to Wi-Fi? 

Free, public Wi-Fi is now available at the Transit Terminal.

Search for the network name MHTransitNowDT. A password is not required, but customers must accept the agreement page outlining 'acceptable use'. Once complete, riders will have 15 minutes to download the app and book their trip. The network does not allow for visits to other websites.


On-demand service areas

MHT Central Map

MHT North Map


Schedule a Trip

  • Download the free MHTnow app from the Apple or Google Play store.
  • Enter your starting point and destination within the zone.
  • Request a bus now.
  • Provide your rider information.
  • Get a notification so you know when to expect your ride and where to wait.
  • Use your app to watch your bus arrive in real time.

Benefits

  • Less wait time.
  • More convenient pick-up and drop-off locations.
  • Faster, more direct trips.
  • More efficient.

Frequently asked questions

Where does MHTnow operate?
MHTnow operates in the north zone, which includes the northeast and northwest areas of the city. The service also operates in the central zone, which includes the Flats, South Hill and Hospital routes.

The service is available weekday evenings (6:45 p.m. to 10:45 p.m.).

Sunday service is also available in the north and central zones. This service is available from 8:15 a.m. to 7:15 p.m.

How does MHTnow connect with other transit routes?

MHTnow connects with other routes at the Transit Terminal downtown. Book your MHTnow trip using the ‘arrive by' time to ensure you connect with our regular service at the downtown terminal.

If you are riding the regular fixed-route service, use the app to book your pick-up at the terminal for your arrival time to ensure a smooth transfer.

How long will MHTnow be available?
MHTnow is maintaining customer service and continues to find cost-savings. Staff are always looking for ways to further improve our service.

Fixed-route service will remain in areas where ridership is high. This is the most efficient way to deliver transit service.
Can I use MHTnow if I use a wheelchair?
Yes, MHTnow utilizes regular transit buses. All transit buses are accessible with wheelchair seating on each bus. Riders can state their need for wheelchair access when booking a trip on the app and staff will ensure space is available on the bus sent to pick you up.
Can I book a trip without the app? Without a smartphone?
Yes. If you do not have a smartphone, you can call a booking agent at 403-529-8214, and when promoted, select #3.

The agent will need a phone number so they can reach you to provide alerts on the arrival time of your bus.