The Medicine Hat 911 Communications Centre provides regional emergency communications service for residents in Southeastern Alberta. This service includes radio and dispatch capability for the Medicine Hat Fire Service, Medicine Hat Police Service and our rural Fire Departments; Redcliff and the County of 40 Mile. We also provide call answer and dispatch for Special Transit, and after hours Emergency Utilities.
Medicine Hat 911 Communications Centre was the first in the World to become a Tri-Accredited Centre of Excellence (ACE) in Fire, Police and Medical protocols. We have maintained Accreditation in Fire and Police since the departing of EMS in 2013. To be Accredited ensures the best standards in the world are being met by Medicine Hat’s 911 Communications to protect residents and emergency personnel. It assures the public that a level of professionalism and quality control is being used. All data is examined by the National Academy of Emergency Dispatch on a regular basis to ensure the standards are being met.