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Line Locates

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To have your City of Medicine Hat Utility services located before you dig please call:

 Utility  Contact Number
Electric  1-800-242-3447   (Alberta One-Call (No Charge Dial))
Gas  1-800-242-3447   (Alberta One-Call (No Charge Dial)

Water & Sewer

403.529.8176   (Environmental Utilities Department)






City of Medicine Hat line locates are completed within two working days.

It is up to you to contact all other utilities in the area not listed above.

Go to the Alberta One-Call website to submit your locate request.

Water and Sewer Line Locates

Prior to placing your locate request for Water and Sewer line locates through the Environmental Utilities Department, please contact Alberta One Call for locating other services. 

Commercial / Construction Line Locates

Environmental Utilities requires the pre-arranged appointment time as provided by the Gas / Electric Utilities) after you have placed your Alberta One Call request. Please be prepared to provide the appointment date and time along with the Alberta One Call ticket number when placing your locate request through Environmental Utilities.

Residential Line Locates
Environmental Utilities Locate crews will locate the water service, located at property line, within two days of placing your locate request with the Utility. If the work you are performing will not go near the water service, Environmental Utilities customer service staff can provide a verbal clearance ticket number for your reference.

Further information - Call Before You Dig


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