Account payments are due the last business day of the month following. The due date is indicated on the invoice as "please pay by" date.
- All overdue bills are levied a monthly finance charge based on an interest rate of 1.5% compounded interest, in accordance with Bylaw 1981.
31 days from the invoice date is considered overdue. An overdue balance reminder notice (monthly statement) is mailed at the end of each month. A monthly statement for an invoice more that 30 days overdue will have a message indicating Account Overdue as well as Contact Collections 403.529.8113.
If an invoice is more than 60 days overdue, a message indicating the account has been suspended until full payment has been received. Services to you will be declined until payment is received (use of landfill, meals on wheels delivery, etc).
Any invoice more than 90 days overdue may be listed with an outside Collection Agency.
City of Medicine Hat has the right of off-set: if the City of Medicine Hat owes you money, and you owe the City of Medicine Hat money, payment to you will be reduced by that amount.
Please allow five business days for processing if paying at a financial institution or by mail.