Please be advised, for information and updates surrounding COVID-19, please click here,

Accounts Receivable Collection

Press Enter to show all options, press Tab go to next option

Account payments are due within 30 days of invoice date, unless otherwise stated.  If payment is not received, interest is calculated from the date of invoice.

  • All overdue bills are levied a monthly finance charge based on an interest rate of 1.5% per month in accordance with Bylaw 1981

31 days from the invoice date is considered overdue.  An overdue balance reminder notice (monthly statement) is mailed at the end of each month.  A monthly statement for an invoice more that 30 days overdue will have a message indicating Account Overdue as well as Contact Collections 403.529.8113.

If an invoice is more than 60 days overdue, a message indicating the account has been suspended until full payment has been received.  Services to you will be declined until payment is received (use of landfill, meals on wheels delivery, etc).

Any invoice more than 90 days overdue may be listed with an outside Collection Agency.

City of Medicine Hat has the right of off-set: if the City of Medicine Hat owes you money, and you owe the City of Medicine Hat money, payment to you will be reduced by that amount.