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Customer Service

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Accounts Receivable
Accounts
Receivable

Automatic Withdrawal
Automatic
Withdrawal

Budget Billing
Budget
Billing

Community Warmth
Community
Warmth

Gift Cards
Gift
Cards

         
Utility Billing
Utility
Billing

Rental Properties
Rental
Properties

Customer Service Survey
Survey
Taxation
Taxation

eUtility
eUtility

 

Customer Service provides customer care  relating to the City of Medicine Hat's cashier functions. They respond to and resolve sensitive and complex customer service concerns, develop and distribute customer communication regarding City policies, practices and procedures, and ensure standards for customer care and collections are met.

Sign up for eBilling for a Chance to Win $250
Sign up no for eUtilityThe City of Medicine Hat spends approximately $596,000 mailing out paper utility bills every year. Help minimize costs and waste by signing up for eBilling through the City's eUtility website. Sign up now for eBilling for a chance to win two, $250 City Gift Cards (and avoid disruption in receiving your utility statement in the event of a postal strike) at www.medicinehat.ca/eUtility.

Gift card draws are November 19 and December 19. All eBilling customers are automatically entered to win.

Contact Us
City Hall
580 1st Street SE
Medicine Hat , AB  T1A 8E6
Business Hours: 8:30 am to 4:30 pm

Customer Service: 403.529.8111
Fax Line: 403.525.8696
E-mail: customer_accounts@medicinehat.ca

 

Customer Service