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*NOTICE* City #medhat website at www.medicinehat.ca will be undergoing maintenance to our server starting Tuesday, July 16 between 5:00 PM and 7:00 PM. Several pages or programs on the website may experience intermittent outages during that time. We apologize for any inconvenience to our users and will attempt to have the maintenance completed as quickly as possible. Thank you for your patience.

Customer Service

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Accounts Receivable
Accounts
Receivable

Automatic Withdrawal
Automatic
Withdrawal

Budget Billing
Budget
Billing

Community Warmth
Community
Warmth

Gift Cards
Gift
Cards

         
Utility Billing
Utility
Billing

Rental Properties
Rental
Properties

Customer Service Survey
Survey
Taxation
Taxation

eUtility
eUtility

 

Customer Service provides customer care  relating to the City of Medicine Hat's cashier functions. They respond to and resolve sensitive and complex customer service concerns, develop and distribute customer communication regarding City policies, practices and procedures, and ensure standards for customer care and collections are met.

Contact Us
City Hall
580 1st Street SE
Medicine Hat , AB  T1A 8E6
Business Hours: 8:30 am to 4:30 pm

Customer Service: 403.529.8111
Fax Line: 403.525.8696
E-mail: customer_accounts@medicinehat.ca

 

Customer Service