Accounts Receivable

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Frequently Asked Questions

What services are billed through general accounts receivable? 
General accounts include all invoices issued by the City except those related to utility accounts, business and property taxes.

When is payment due? 
Accounts Receivable payments are due the last business day of the month following.  Due date is indicated on the invoice as "please pay by" date.

What is the penalty rate? 
In addition to invoices, statements are issued once per month for all accounts with an outstanding balance.  All overdue bills are levied a monthly finance charge based on an interest rate of 1.5% compounded interest.

How can I pay my bill?

City Hall is currently closed to public due to the COVID-19 pandemic.

We continue to accept cheque and exact cash transactions by mail or by our Night Depository Box located at the west entrance of City Hall. We cannot issue change at this time. If you need to make a payment, please use one of the payment methods below.

 Payments Methods:

  •  By mail to the City of Medicine Hat, 580 First Street SE, Medicine Hat, Alberta, T1A 8E6
  •  In person at City Hall (cash, cheque, Interac) - currently closed to public until further notice
  •  At Night Depository Box located at City Hall, west entrance
  •  At Chartered Banks, Trust Companies, Treasury Branches and Credit Union offices
  • By credit card through PaySimply with a 2.5% convenience fee charged by PaySimply to cover payment handling and processing charges.

Please allow five business days for processing if paying at a financial institution or by mail.

* all cheques are to be made payable to City of Medicine Hat

Additional Information