Gift Card Frequently Asked Questions

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Where can I buy a City of Medicine Hat Gift Card?
City of Medicine Hat Gift Cards can be purchased at City Hall cashier, Esplanade Arts and Heritage Centre, Family Leisure Centre, Crestwood Recreation Centre, Gas City Campground (in season) and the Parks and Recreation Administration office.


How can I purchase a City of Medicine Hat Gift Card?
Cards can be purchased in person at any of these locations with cash or debit. In addition cards can be purchased with Visa or Mastercard at the Esplanade, Family Leisure Centre, Crestwood Recreation Centre, Gas City Campground (in season) and the Parks and Recreation Administration office. Purchases can also be made over the phone with Visa or Mastercard by calling the Esplanade at 403-502-8777 or the Family Leisure Centre at 403-502-8566. Cheques will not be accepted as payment for the purchase of Gift Cards.


What locations in the City of Medicine Hat will take my Gift Card as payment?
City of Medicine Hat Gift Cards can be used at the following locations: Esplanade Arts and Heritage Centre, Tixx.ca (online), Family Leisure Centre, Crestwood Recreation Centre, City Hall cashier, Parks and Recreation Office, and the Gas City Campground (in season).


Is there a minimum or maximum amount that I can put on a City of Medicine Hat Gift Card?
City of Medicine Hat Gift Cards can be purchased for a minimum amount of $25.00 and a maximum amount of $1000.00


Are the City of Medicine Hat Gift Cards reloadable?
Yes! The City of Medicine Hat Gift Cards can be reloaded in person with the presentation of the Gift Card at one of the previously mentioned locations or over the phone with Visa or MasterCard at the Esplanade at 403-502-8777 or the Family Leisure Centre at 403-502-8566..


How will I know my balance?
The balance of your card can be checked at any the locations mentioned above. The balance of the card will print on the receipt anytime that you use the Gift Card for a purchase. You can also check the balance of your card at any time on the website: www.valutec.net/Customers/balance.aspx


What are other details I need to know about the City of Medicine Hat Gift Cards?
Please read over the terms and conditions on the City of Medicine Hat Website. If you still have questions, please email giftcards@medicinehat.ca