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The launch of our e-permit system has been delayed.

Due to potential disruption of staffing and tech support related to the COVID-19 pandemic, Planning & Development Services is postponing the start of our electronic permit system until further notice.

The procedures to apply and pay for permits and business licenses remains unchanged.

For more information, contact:
Planning & Development Services
City of Medicine Hat (2nd Floor, City Hall)
Phone: 403.529.8374


Why are we switching?

The e-permit system is being launched to make the process of applying for permits and business licenses more convenient and efficient. Customers will have the option of making paperless applications, and additional features will be included* such as:

  • Capability for all customers to see the status of their current applications through a secure web-based portal.
  • Web-based permit and business license applications for all customers.
  • Secure online payments for permit & business license applications via credit card.

*Subject to technical considerations and Council approval; dates to be determined.