In-person visits

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Planning & Development Services is open for in-person visits (with safety measures in place)

hottop_counter_covidupdated July 11, 2020 

Welcome back!

Although it may be a challenging period due to COVID-19, Planning & Development Services (P&DS) remains committed to serving residents and businesses in Medicine Hat. Located on 2nd floor of City Hall, we are open Monday to Friday from 8:30 am to 4:30 pm.


  • A maximum of four customer groups are allowed in P&DS at the same time.
  • Customers may be asked to wait for a few minutes on the main floor before proceeding to P&DS. 
  • There are plexiglass barriers and hand sanitizing stations in customer service areas.
  • Pay attention to physical distancing markings on the floor.
  • Face masks are encouraged but are not required. 
  • The underground parkade remains restricted to the public until further notice.
  • Customers who are feeling unwell must not make in-person visits to City Hall.
Meetings with staff at Planning & Development Services
Have you tried ePermit?
Inspections and Compliance Monitoring

We’re here to help:

Planning & Development Services
General inquiries: 403.529.8374
Inspection line: 403.529.8208
Fax line: 403.502.8038

City Hall, Second Floor
580 First Street SE
Medicine Hat, AB  T1A 8E6