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P&DS Operations During COVID-19

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During the public health situation regarding COVID-19, Planning & Development Services remains open. However, to comply with physical distancing, in-person visits are restricted. Please see information below.


To apply for permits, licenses and building code inspections:

  • Submit electronically to, or
  • Drop applications in the drop box at City Hall, or
  • Phone 403.529.8208 (residential building and all trade permit inspections), or
  • Phone 403.529.8207 (commercial building permits), or
  • Phone 403.529.8374 (other permits and general inquiries).

Please do not contact Safety Codes Officers directly. Phone the numbers above to ensure continuity for coordinating inspections.

To submit electronically:

  • Download application form, print it and complete it.  See Checklists and forms library.
  • Scan the completed form, or take a clear digital photo of it.
  • Email the completed form to
  • Attach all necessary drawings, maps, etc. in PDF format.
  • Total email size cannot exceed 36 MB.
  • See electronic submission requirements (PDF)
  • Submit fee payment by cheque through mail, or in drop box at City Hall.

To drop off application:

  • Download application form, print it and complete it.  See Checklists and forms library.
  • Enclose completed form, drawings, other required documents, USB drive (if desired) and payment cheque into an envelope.
  • Address the envelope to Planning & Development Services.
  • Drop in the drop box at the west entrance of City Hall, near Courthouse (24 hours).

Application payments:

Payments for all applications must be made by cheque and mailed to the address below, or dropped into the drop box at City Hall. Do not send cash. If you are a corporate customer, your account will be invoiced as usual. It may be possible to set up an invoicing account if you do not currently have one. Please call 403.529.8374 for more information.

Mail to:
Planning & Development Services

City Hall, Second Floor
580 1st Street SE
Medicine Hat, AB T1A 8E6

To determine application fee:

  • You may view the cost of various applications here: Fees and Charges
  • You may also phone us at 403.529.8374 and we will assist you.

Inspections and Compliance Monitoring

Safety Codes Officers will continue to provide next day inspections when an inspection request is received by 1:00 pm during normal business hours.

In the interest of personal safety, as well as compliance with orders of Alberta's Chief Medical Officer of Health and City guidelines, a Safety Codes Officer (SCO) has the right to not enter a building to complete an inspection if they seem the site unsafe.

During the COVID-19 pandemic, the SCO may request that the inspection be completed by video chat (Facetime, Google Duo), photographs, or by teleconferencing. If an occupied building is deemed unsafe, and photos or video access cannot be provided, your inspection will be delayed until an in-person inspection is determined to be safe. It is important to note that work which requires an inspection cannot be covered (i.e. drywall, etc) until it is approved by an SCO. Please allow the inspectors to work safely while performing their duties.

Meetings with staff at Planning & Development Services

  • In-person meetings will likely be scheduled as online meetings or teleconferences for the foreseeable future.
  • If a meeting is required, you will be notified by phone and/or email regarding meeting details.

We're here to help

Although this is a challenging period, Planning and Development Services staff remain committed to serving residents and businesses in Medicine Hat. We are open Monday to Friday, 8:30 am to 4:30 pm. If you have questions or concerns, please contact us:

Planning & Development Services
General inquiries: 403.529.8374
Inspection line: 403.529.8208
Fax line: 403.502.8038

City Hall, Second Floor
580 First Street SE
Medicine Hat, AB  T1A 8E6


Planning & Development Services Statistics during COVID-19 (2020)

 Week Development Permits issued Construction value of Building Permits issued Building code  inspections Electrical inspections Mechanical* inspections
Week 1: March 15-21  1 $507,497.50   51 57  35
Week 2: March 22-28  3  $283,800.00  36 50  26 

 *Includes HVAC and plumbing.

To view other statistics from Planning & Development Services, click here. 

Please note that due to staffing disruptions during COVID-19, there may be some delays in processing applications.