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Important notes

City inspections are intended to ensure safety and compliance with all relevant bylaws and safety codes.

Safety Codes Officer: a building and trade inspector who can issue permits, as well as inspect the construction, installation, operation and maintenance of structures and systems to ensure compliance with the relevant codes, standards and regulations.

Book online


Please review these user guides before you book online:
icon_PDFUser Guide for ePermit (Inspections)
icon_PDFUser Guide for ePermit (new user)

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Inspections are part of the permit process and are included in the permit price. Your permit is not complete until your work has passed all required inspections.

Safety Codes Officers verify that your completed work meets safety standards and they can assist you if you have encountered problems with your project. Having permits approved and completed can allow future buyers to verify that your work was inspected by the City.

Remember, any work completed on your home is ultimately the owner's responsibility. If you are working with a contractor, setting your expectations at the beginning of a project in a written contract is a good way to protect your home investment. For more info, visit Tips for hiring a contractor.


Building, electrical, plumbing, gas and mechanical
These inspections are required at different stages of construction, depending on the type of permit and the scope of work.

For more information on these types of permits, phone 403.529.8374.

Unsafe construction or building without a permit
These non-permit inspections are conducted by a Safety Codes Officer for work which has been started without the proper permits. If infractions are found, the inspector will issue warnings or potential fines until proper permits have been obtained.

To file a complaint regarding work without a permit, please phone 403.529.8374. To follow up on a notice regarding building without a permit, please contact the Safety Codes Officer listed on the notice document.

Development compliance
Development compliance inspections are conducted by Planning staff members to follow up on complaints related to the Land Use Bylaw. These City officials may issue warnings or tickets to bring developments into compliance with the bylaw.
To make a complaint regarding Land Use Bylaw infractions, please contact Planning & Development Services at 403.529.8374.

Secondary suite safety
An inspection for people with existing secondary suites who are unsure of specific building code-related work for their suite. A Safety Codes Officer will advise on what work needs to be done in a building permit application.
To request a suite safety inspection, please contact 403.529.8374.
For more information on creating a safe and legal secondary suite, visit secondary suites and backyard suites.

To receive an inspection for any business day, you must book before 1 p.m. the previous business day. For example, book by 1 p.m. on Friday for a Monday inspection. Inspection requests received on statutory holidays or weekends will be processed the first available business day, for next day booking.

Book online


Please review these user guides before you book online:
icon_PDFUser Guide for ePermit (Inspections)
icon_PDFUser Guide for ePermit (new users)


Book by phone or fax

Phone 403.529.8208 (24 hours)

Have the following information ready when you call:

• Project address
• Permit number
• Contractor name and phone number

You may also fax your inspection request to 403.502.8036
Complete this inspection request fax sheet. (PDF)

When the Safety Codes Officer arrives, you will need:

• Approved drawings
• Permit conditions

If there are structural changes, you may need a field review by your engineer on-site. If you are required to provide this document, it will be listed in the permit conditions.

Once the Safety Codes Officer has completed their review, they will leave an inspection report that identifies any items to be corrected. An inspection may have one three outcomes:

Acceptable: you do not have any deficiencies that need to be corrected. At this point, the permit is considered complete.

Acceptable with conditions: minor deficiencies have been found, but they are not significant enough for a re-inspection. It is the owner's responsibility to correct these deficiencies.

Not acceptable: multiple items that need correction have been found. A re-inspection is necessary before proceeding further.

All work must be left uncovered and convenient for inspection until it has been inspected and approved by a Safety Codes Officer. If the work has been covered before inspection, it must be uncovered by the owner or the responsible contractor and left uncovered until the inspection is done. This process may require framing which is concealed by drywall to be exposed for inspection purposes.

Depending on the permit type and the scope of work, various inspections may be required.

Visit the home improvement hub for information about your project.

Third-party home inspections are different than City inspections. The City ensures that the minimum safety standards of construction are met. A third-party home inspection is conducted by a private company not affiliated with The City. This inspection is typically requested by the prospective home buyer and is an overall non-invasive inspection to determine the condition of the house.

While a third-party home inspection may reveal information that is valuable in making your decision to purchase a property, it does not ensure there are no hidden issues. A non-invasive inspection may not determine the condition of any work which is concealed.

The City of Medicine Hat cannot recommend a third-party home inspection service. You can find them by searching local listings or asking for recommendations in the community.