Receptionist Positions

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Job Descriptions

Volunteer Reception Coordinator

This position oversees the Volunteer Reception Program and reports to the Program Coordinator. This position works closely with the Program Assistant at Senior Services and is the contact with the volunteer Receptionists as required. General Duties and Responsibilities include:

  • Chairs the monthly meeting held with the Receptionists and the Program Assistant
  • Prepares and sends out the minutes of each monthly meeting
  • Prepares the monthly Receptionist Schedule
  • Organizes the volunteer reception team for special events as required throughout the year for events
  • Attends the monthly Activities Meeting to take and give information regarding Senior Services
  • Assists with the development of the Reception Program

Prefered Background includes: good interpersonal, communication and organizational skills; demonstrated leadership and office skills; and willing ness to participate in and assist as needed for various activities.

Volunteer Reception

This position works at the Strathcona Centre (Senior Services) as a front line person greeting visitors and providing guidance to visitors and members as needed with assistance of the Superintendent and Program Assistant as needed. The volunteer receptionist reports to the Program Coordinator and receives daily direction from the Program Assistant. This position also works closely with the Volunteer Reception Coordinator (see description above). General Duties and Responsibilities include:

  • Meet and greet the public and make people feel welcome • Provide information to patrons and special events in person and by telephone
  • Work at special events and functions such as Teas, Bar-B-Ques, Senior’s Fun Day, Fashion Show, etc.
  • Sort and distribute the Senior Services Newsletter every month to all areas of the City of Medicine Hat
  • Assist in tracking and compiling volunteer hours for some 300 volunteers in Senior Services
  • Organize and tabulate a weekly 50/50 draw for members
  • Hand out activity schedules, pamphlets and other information concerning Senior Services
  • Make referrals to public and members regarding government programs, benefits, pensions, etc.
  • Provides tours of the facilities to newcomers and gives information on available activities, programs and amenities
  • If unable to make shift, will attempt to find your own replacement first before phoning office.

Prefered Background includes: good interpersonal, communication and organization skills; and willingness to assist when needed.