Utility Distribution Systems

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Department Overview
Electric Distribution / Gas Distribution / Engineering / Customer Service
The responsibilities of this department include the management of the electrical distribution, transmission and substation infrastructure as well as gas distribution, pressure regulating and receipt station infrastructure providing long term sustainable use to its customers.

Core Services Provided by the Department
Utility Distribution Systems (UDS) provides safe, reliable, cost effective electric and gas distribution services to residential, commercial and industrial customers within Medicine Hat, Redcliff and Cypress County (the franchise area). The department provides competitive rates while delivering an appropriate financial return to the City of Medicine Hat in alignment with Alberta Utilities Commission principles.

Contact Us
Office Location
Utility Distribution Systems
2172 Brier Park Place NW
Medicine Hat, AB T1C 1S6

Electric Distribution General Enquiries
Phone: 403.529.8262
Fax: 403.502.8060
Email: elecdist@medicinehat.ca

Gas Distribution General Enquiries
Phone: 403.529.8190
Fax: 403.502.8190
Email: gascustomerservice@medicinehat.ca

After Hours Emergency Numbers
Electric Distribution
Phone: 403.526.2828

Gas Distribution
Phone: 403.529.8191

Alberta One Call (Electric or Gas Line Locates)
Phone: 1.800.242.3447