Customer Service

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Our Electric & Gas Distribution departments use competent trained personnel to provide exceptional customer service, engineering, construction, operation & maintenance of Distribution facilities to our customers to ensure a safe and reliable system.

Services We Provide
  • Residential Service Applications and installations
  • Commercial Service Applications and installations
  • Meter installation and field servicing
  • Power quality monitoring
  • Underground cable / line locating
  • Street Light maintenance on behalf of road authority
Quick Links

Contact Us
Office Location
Utility Distribution Systems
2172 Brier Park Place NW
Medicine Hat, AB T1C 1S6

Electric Distribution General Enquiries
Phone: 403.529.8262
Fax: 403.502.8060
Email: elecdist@medicinehat.ca

Gas Distribution General Enquiries
Phone: 403.529.8190
Fax: 403.502.8190
Email: gascustomerservice@medicinehat.ca

After Hours Emergency Numbers

Electric Distribution
Phone: 403.526.2828

Gas Distribution
Phone: 403.529.8191

Alberta One Call (Electric or Gas Line Locates)
Phone: 1.800.242.3447