Gas Odor

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The City of Medicine Hat is committed to the safety of our customers, the environment and our employees 

WHAT IS THAT SMELL?

Could it be a Natural Gas Leak?
Natural gas is colorless, odorless and non-toxic.

A harmless chemical is added for safety reasons and for quick detection of any leaks. This chemical (mercaptan) has a pungent, rotten egg or sulphur smell.

Smoke alarms and carbon monoxide detectors will not detect a gas leak, but your nose can.

Inside Your Home
If you think you have a gas leak inside your home

  1. Evacuate the premises
  2. Do not do anything that could create a spark such as switch on a light
  3. Do not use your cell phone until you are away from the house
  4. Call 9-1-1 or the
    24 Hour Gas Distribution Emergency Line at 403.529.8191

Outside
If you think you detect a gas leak outside

  1. Call 9-1-1 or the
    24 Hour Gas Distribution Emergency Line at 403.529.8191
  2. Keep everyone away from the area
  3. Do not smoke or light any flames