The City of Medicine Hat is committed to the safety of our customers, the environment and our employees
If you are experiencing a power outage
First check with neighbors to verify the extent of the outage
Should there be a number of your neighbors without power, contact us to report the outage.
If you are the only person experiencing a power outage
Check all breakers on your electrical panel by turning them 'off' and then back to the 'on' position. Ensure you have fully turned them 'off' before resetting to the ‘on’ position.
If this does not work, turn the main breaker located high in the panel box to the ‘off’ position and then back to the ‘on’ position. Should your power still be out, contact us.
If you are in possession of a backup generator, and will use it during a power outage, plug your appliances directly into your generator.