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Air Conditioner

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FAQs

What is the difference between single vs. split package air conditioners?
Single package air conditioners are usually used in small commercial areas. They usually include the coil, condenser and compressor all in one cabinet which is usually placed on the roof or next to the foundation of a home. Split systems are the most common and economical option and are able to obtain higher efficiencies. These systems connect with the duct work in your home and therefore need to be correctly installed.

I purchased a window unit. Can I get a rebate?
Unfortunately, window units are not eligible for this rebate.

How much do they cost?
Call around for quotes. Installers will have the most accurate information.

How do I recycle my old air conditioner unit?
Many small and large appliances can be recycled instead of going to the landfill. Use the City’s Recycle Coach app for more information on what goes where or call Environmental Utilities at 403.529.8176.

How many times can I apply for a rebate?
You are allowed one application per residential address during the program term.

I lost my receipt. Can I still apply for the rebate?
In order to process your application, we require a copy of the purchase receipt. Please contact your retailer to inquire about a reprint of your receipt.

I live in a condo. Can I apply for a rebate?
Yes, if you personally receive a utility bill from the City (i.e. have an active utility account in your name - your own gas or electric meter). If your utilities are paid for through your condo fees or by the condo association, you would not be eligible since the condo building itself would then be considered a commercial enterprise.

I live outside of Medicine Hat. Am I eligible for the HAT Smart rebates?
Yes, all City of Medicine Hat residential Electric Utility customers are eligible to apply. If you are currently receiving a residential electric or natural gas bill from the City of Medicine Hat, you are eligible to apply.

Am I guaranteed to receive funding if I submit an application?
All applications are subject to approval by HAT Smart. A completed application form is NOT a guarantee of eligibility for a rebate under the program, nor payment of the rebate itself. Rebates are based on fully completed application forms and issued on a first come, first served basis. An incomplete application form can result in a delay of payment or no payment if program funds have been exhausted.