How many chances do I get to do a Scratch & Win?
You are allowed one application per residential address during the program duration.
I have a receipt for items I purchased a while ago. Can I still use those receipts?
Yes, provided that the date on the receipt falls within the current calendar year.
Is it okay if my receipt is for more than $100?
Yes, but understand that receipts can be greater than $100, but the Scratch & Win percentage value will be calculated based on the $100 maximum. For instance, if the total value of your receipt is $200 and you select a scratch ticket with an 80% savings, you’ll get a rebate of $80.
I have an idea for an item not on the list. Would it be eligible?
Most likely, as long as it saves natural gas or electricity. We are always open to customer suggestions and new technology. Contact HAT Smart at 403.502.8799 to confirm eligibility.
Of the items on your list, what results in the best savings and shortest payback period?
Switching to light-emitting diode (LED) lights is an easy way to see quick results. Changing one bulb from an incandescent to a LED will result in an immediate savings of 80% on the energy needed for the light.
Should I focus on buying items that save natural gas or electricity?
Focus on saving electricity. With the current natural gas prices being low, it is more economical to invest your money in electricity efficiency improvements first.
Is anyone exempt from participating in the Scratch & Win rebate program?
City of Medicine Hat employees with the Customer Service Department are exempt from participating.
Any suggestions for getting the best advantage from this rebate?
Plan your purchases as close as possible to $100 to maximize your winnings - and bring along someone lucky to pull your Scratch & Win ticket!
I live in a condo. Can I apply for the Scratch & Win rebate?
Yes, if you personally receive a utility bill from the City (i.e. have an active utility account in your name - your own gas or electric meter). If your utilities are paid for through your condo fees or by the condo association, you would not be eligible since the condo building itself would then be considered a commercial enterprise.
I live outside of Medicine Hat. Am I eligible for the HAT Smart rebates?
Yes, all City of Medicine Hat residential Electric Utility customers are eligible to apply. If you are currently receiving a residential electric or natural gas bill from the City of Medicine Hat, you are eligible to apply.
Am I guaranteed to receive funding if I submit an application?
All applications are subject to approval by HAT Smart. A completed application form is NOT a guarantee of eligibility for a rebate under the program, nor payment of the rebate itself. Rebates are based on fully completed application forms and issued on a first come, first served basis. An incomplete application form can result in a delay of payment or no payment if program funds have been exhausted.