Business Navigator Service

Need help figuring out your next move?

Our Navigator Service is your personalized connection point to the tools, people, and programs that can help your business grow. From startup guidance to investment navigation, we’re here to guide you through every stage.

Navigator Service is Medicine Hat’s coordinated business support gateway. We reduce friction, accelerate decision-making, and connect you to the right people, processes, and programs so you can move forward with confidence.

This is not generic advice. It’s structured navigation built around your objective. Whether you’re starting, scaling or investing - start with us.

Contact Us Reports & Resources

Why Navigator Service Exists

Business growth should not be slowed by uncertainty.

Permits. Licensing. Site selection. Workforce. Funding programs. Provincial and federal supports. Multiple agencies. Different timelines.

Navigator Service simplifies the landscape.

We provide:

  • A clear entry point into the local business ecosystem
  • Coordinated introductions to municipal departments and partners
  • Practical guidance grounded in real operating conditions
  • Visibility into timelines, requirements, and next steps

Our role is to help you move forward - efficiently and strategically.

Who We Support?

Is this service right for you and your needs?

Whether your looking to open up a new business, expand an existing one, or find an investment opportunity from outside the city, our Navigator Service can help! Our goal is to make doing business in Medicine Hat as simple and effective as possible.


Our Navigator Service is a first stop for entrepreneurs, businesses, and investors to help guide them to the right resources, people, and programs - locally and beyond. Whether you're launching a startup, scaling operations, or exploring investment opportunities, we can connect you to the tools and support you need to move forward with confidence. We can help: 

  • Entrepreneurs starting a new venture
  • Existing businesses planning expansion or operational improvements
  • Employers navigating workforce challenges
  • Investors and site selectors evaluating Medicine Hat
  • Businesses relocating or exploring market entry

Whether you are in the idea phase or managing a multi-million-dollar expansion, we meet you where you are.

How We Help

Strategic Business Guidance

We answer questions, address concerns, and guide you through the process of starting or expanding a business. 

Municipal Process Navigation

We help you understand municipal processes and connect you with the right departments.

Partner & Program Connections

We connect you to regional and provincial partners, business supports, and business development resources.

Online Support and Resources

If you're looking for tools, information, guides, or templates for a variety of business functions and processes, we've got you covered! Here's a quick look at some of the resources you'll find below: 

Start a Business

Build a strong foundation: plan, validate, understand requirements, and get ready to launch. Tools and resources cover areas such as:

  • Business planning basics
  • Financial tools and templates
  • Marketing fundamentals
  • Licensing and permits

Explore templates, guides, and practical tools designed to help you move from idea to launch.

Manage & Grow

Need help with expansion, HR, or other on-going requirements? Strengthen operations and scale your business sustainably with tools and resources in areas such as:

  • Hiring, retention & workforce planning
  • Accessing grants, funding & financing
  • Process improvement & advisory referrals

Growth is easier when you know where to go for support.

Buy or Sell a Business

Looking to sell or purchase a business? Navigate ownership changes and transitions with clarity with tools and resources such as:

  • Due diligence checklists
  • Valuation and financing referral pathways
  • Sales listings and support

We connect you to the right advisors and next steps.

Ready to Have a Conversation?

Can't find what you're looking for below or need additional advice? Something else? Reach out to book an appointment with one of our Economic Development Officers today! 

Contact Us

Here are some guides and templates to help you get your business started: 

Here are some helpful resources to find and apply for additional grants and funding: 

Need help attracting, hiring, and managing employees? Here are some helpful human resources tips and tools: 

Ensure your business is seen and grows with these helpful marketing tools and guides: 

Here are some tools and guides you can use in your financial planning and tracking: 

Here are some helpful links to other departments within the City of Medicine Hat: 

Here are some assorted tools, guides, and tips to help your business grow and thrive: 

 

  

i

  

The Navigator Service provides general guidance and connections to resources. Information shared does not replace professional legal, financial, or business advice. Program requirements and regulations may change and can vary depending on business type and location.

If you have additional questions, comments, or concerns, please reach out to team for further clarification and one-on-one guidance and support. Contact us here

Contact Us

533 First Street SE
Medicine Hat, Alberta
T1A 0A9
403-977-0146
Email Us

Stay up to date.

Subscribe to our newsletter to stay connected with Economic Development news, activities, events, programs, operations and more.

Newsletter