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City Hall to Begin Easing Restrictions Monday, July 13

Medicine Hat – Beginning Monday, July 13, City Hall will begin easing restrictions to access services within the building.



Customer Service, Assessment, as well as Planning & Development Services will be offering counter service to customers looking to speak with someone in person, or make a payment on their account.



“City Hall will look different,” said Merrick Brown, Director of Emergency Management for the City of Medicine Hat. “A number of measures will be in place, in line with provincial guidelines, to ensure we’re doing our part to limit the spread of the virus.”



The public will continue to enter through the doors on 1st Street SE and check in with security. To best accommodate physical distancing guidelines as outlined by the Government of Alberta, only 10 members of the public will be allowed into the building at one time.



Washrooms for public access will be available on the main floor.



Elevators may be accessed from the main floor to the second floor.



Access from the parkade, as well as to the Lower Level and Third Floor will continued to be restricted to staff only. To access departments on these floors, visitors will need to check with security.



“Even with these measures in place, we require people to stay home if they’re sick,” Brown added. “A full list of City departments can be found on our website. If you have a specific question, please call us. We’re here to help you.”



For a complete list of City departments, click here.



Information on City facilities and available services can be found on the City website.


For media inquiries, please contact:



Merrick Brown

Director, HSE & Emergency Management

City of Medicine Hat

403.525.8686

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