Vehicle for Hire | City of Medicine Hat

Vehicles for Hire in Medicine Hat transport passengers from one place to another for a fee. These services include taxis, rideshare companies, and charter services like shuttles and private group transportation.

Regulations

In Medicine Hat, the Vehicle for Hire Bylaw #4617 allows the City to regulate these types of transportation services to ensure:

Public safety and consumer protection
Guidance for accessible services
Fair competition and open innovation

View Vehicle for Hire Bylaw

The City wants to ensure the safety of people who use vehicles for hire

We are committed to overseeing the vehicle for hire services operated in the City. The Business License Coordinator monitors these services to ensure safety, accessibility and consumer protection for Hatters who use vehicle for hire services.

ALL of the following are needed to operate a vehicle for hire service in Medicine Hat:

City Business License
Provincial License
Compliance with the regulations of the City Vehicle for Hire Bylaw

Want more information about operating a vehicle for hire or starting a business? We can help.

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How to identify a valid vehicle for hire service in Medicine Hat

Transportation Network Companies are required to have markings (company name and trademark) placed on vehicles, as per section 18 of the Bylaw
Taxi services are required to have a lighted identification on the roof of vehicles, as per section 10 of the Bylaw

Finding a ride

There are two ways to find a ride:

1. Hailing from the street

Only taxis can be hailed or flagged from the street in Medicine Hat. Other vehicles for hire, including "rideshare" vehicles are not allowed to accept service requests from street hailing under the City Vehicle for Hire Bylaw

2. Requesting a vehicle in advance

Trips with Transportation Network Companies, private transportation providers, limousines and shuttles must be requested in advance - usually be phone, mobile app or website. You can also request a ride in a taxi or accessible transportation service in advance.

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Be aware of disreputable ride sharing.

Before you digitally book with a transportation network company (aka rideshare), the City advises that you check the list below to ensure that the service is licensed to operate in Medicine Hat. This will ensure that they are a legitimate business that offers safe rides, have qualified drivers and have proper licensing.

Vehicles for hire in Medicine Hat

Updated Jun 16, 2025

The following are Vehicle for Hire services which are licensed to operate in Medicine Hat. Please search local listings for contact information.

Taxi services:

Care Cabs
Deluxe Central Taxi

Transportation Network Companies

Canadian Rideshare Ltd.
MH Ride Ltd.
Uride
Y Drive

Accessible transportation services:

Old West Transport
Rolly's Wheelchair Van

Shuttle/Limousine/Charter services:

Coulee Coachlines
Ebel's Limousines
El Capitan Charters
J & L Shuttle Service
Old West Transport
The Coachmen Inc.

Designated Driver services:

24-7 Designated Driver Service
A Better Choice
Another Choice Designated Drivers
The Coachmen Inc.

Did you know you can lookup local businesses?

Search for a Medicine Hat business or contractor to find out if there is a valid license to operate in the city.

Find a business

Safety tips

When getting ride in a vehicle-for-hire (Taxi services, Transportation Network Companies, etc.), remember:

Check the above list to ensure that the service is legitimate and licensed.
Call someone you know and trust, and let them know your location and estimated time of arrival before and during the ride.
Check for vehicle markings. Take note of the vehicle type, license plate and the driver themselves, in case you need to file a complaint.
Don't share more information than needed to get to your destination.

To report a concern about a vehicle for hire

If you:

Notice a vehicle for hire service which is operating in Medicine Hat but does not seem to be licensed to operate in the city, or
Enlist a vehicle for hire service and are concerned by a driver's behaviour or a vehicle that is in very poor condition

Contact the City Business License Coordinator:

Email us

Or phone Planning & Development Services at (403) 529-8374.

Medicine Hat Transit is affordable and offers flexible services

Through our convenient electronic fare system, well-planned routes, on-demand service and Special Transit, we strive to provide safe, reliable and inclusive options that are budget-friendly.

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