Community Warmth

Community Warmth is an energy assistance program administered by The Salvation Army. Low income individuals, families and seniors unable to pay their City of Medicine Hat utility bill due to financial hardship or crisis may receive support from the program once a year.

This program is available to all City of Medicine Hat utility customers who are experiencing financial issues beyond their control. Individuals, families and seniors can be provided with referrals to community support services and one-time emergency funding to assist with utility bills. 

Requests for assistance go through The Salvation Army, located at 476 4 St SE in Fifth Avenue Memorial Church (basement, rear entrance), open Monday to Thursday from 11 a.m to 3 p.m. Phone calls can be directed to 403-548-3247.

Other existing programs have strict income guidelines that disqualify many people who, because of unexpected circumstances, experience a temporary need for assistance.

The funding is strictly from donations made by the general public and business sectors. 

No, contributions are on a volunteer basis. 

Yes, income tax receipts will be issued for donations greater than $10 per year. If you donate through your utility statement, or directly to the Salvation Army, an annual income tax receipt will be mailed to you. 

The Salvation Army maintains a designated tracking system for Community Warmth contributions and the distribution of those funds for utility bills. 

No. A donation of any size in $1 increments is available. 

We provide a convenient, cost-effective mechanism in which customers can donate money to the program by having a dollar amount added to utility bills. You can donate in monthly $1 increments through this method. 

No. All donations are remitted to The Salvation Army.