City of Medicine Hat Accounts Payable
580 First Street SE
Medicine Hat, AB T1A 8E6
Budgets & Finance
The City of Medicine Hat is proud to offer exceptional amenities and services to our community that contribute to a high quality of life for our residents. We are committed to responsible fiscal management and transparent reporting.
Accounts payable
Invoicing and payments
Submit an invoice for City of Medicine Hat purchases or make an inquiry on the status of your invoice
Unless otherwise negotiated on a contract or tender, the City of Medicine Hat's payment terms are net 30 days. Payments are issued weekly through either EFT or cheque. Cheques are sent by mail unless special arrangements are made to be sent by prepaid courier.
Submitting a claim to the City of Medicine Hat
If you have incurred costs that you believe the City may be responsible for, you can submit your claim for consideration.
The Municipal Government Act requires that the City receives notification in writing of the
time, place, and manner in which the damage was sustained.
Prepare your notice of claim in writing, and ensure it contains the following information.
- name, mailing address and telephone
- number of the person making the claim
- date of incident
- time of incident
- exact location of incident (address or closest intersection)
- details of Incident (description of what happened)
- type of damage or injury
Submit your claim to the attention of “Insurance Claim”.
City of Medicine Hat
580—1st Street SE
Medicine Hat, AB T1A 8E6
In-person
City Hall cashiers (main floor)
580 1 St SE
Monday to Friday, 8:30 a.m. to 4:30 p.m.
City Hall drop box located on the west side of City Hall.
Fax
403-502-8055
Timelines for submitting claim
There are cases that require you to inform the City within 21 days of the incident. To ensure that your claim does not fall outside of the notice period, please forward all claims to the City within 21 days.
An investigation will commence upon receipt of your claim and typically a response will be forwarded within four weeks. The City will not be held responsible for your costs unless you can provide evidence that the City committed a negligent act or omission which resulted in injury or damage. Like most Canadian municipalities, the City of Medicine Hat only compensates when it is legally liable for the damage sustained. This approach helps to reduce costs for the taxpaying public who ultimately bear the cost of these claims.
The City's receipt of a claim does not constitute its acceptance of liability for any damage or loss sustained by the claimant. Payment in respect of property damage or bodily injury is contingent upon the City being found legally liable.
It is your responsibility to take whatever action you deem necessary to preserve and protect your property from further damage or loss and further personal injury. We suggest that you contact your insurance company or broker regarding damages. If the insurer believes that the City is responsible for your damage, they will seek compensation on your behalf as stipulated in your insurance policy.
The information on this page is intended as an informal guide to assist users with the claims process and is not intended to be a substitute for legal advice. If you have questions of a legal nature, please consult with a lawyer. The City of Medicine Hat accepts no liability arising from the information provided on this page.
Contact Us
City Hall
580 1 St SE
Medicine Hat, Alberta
T1A 8E6
403-529-8100
Email us
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