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Animal Pound Services

The City of Medicine Hat will continue to operate animal pound services on a permanent basis.

The City of Medicine Hat assumed operations of animal pound services in June following the conclusion of a contract with Animal Pound and Rescue Centres (APARC). Soon after, a request for proposals (RFP) was issued to determine if other animal welfare organizations had an interest and ability to either operate the full facility or administer adoption and fostering programs on behalf of the City.  

Through the RFP process, City administration were unable to find an operator that met the requirements of the operation. The City's decision to operate this facility on a permanent basis follows the cancellation of the RFP.

The public can expect to see the same standards of care for animals in the facility, and the City will maintain partnership opportunities with groups like the Humane Society (SPCA), vet clinic(s), and other animal services (grooming, daycare, cremation, etc.), for the provision of services.

As the operation evolves, volunteer opportunities, as well as public education and engagement regarding animal pound services, will be incorporated. Staff are also working to implement online licensing in the coming months.


Hours of operation

  • Monday: Closed (except for meet-and-greet or adoption appointments)
  • Tuesday to Sunday: 12 to 4 p.m.

Lost dogs and cats - what to know

  1. Call Animal Pound Services to check if your pet has been taken to the facility
  2. Call Municipal Bylaw Enforcement to report a missing or lost animal: (403) 529-8481
  3. Call vet clinics to see if an injured animal has been brought into their facility

  1. Call and report to Municipal Bylaw Enforcement: (403) 529-8481 if you've found a cat or dog and are keeping it at your residence while you try to find its owner
  2. Take animal to the Animal Pound Services (APS) facility
  3. Take animal to a vet clinic to see if they have a microchip

Call Cypress County Bylaw Services: (403) 526-2888

  • Animals are checked for microchip, tattoo or identification tag to identify owners
  • Animals with identification: Owners are contacted 
  • Animals without identification: Animals are posted on the Animal Pound Services Facebook page
  • Animals will be held and cared for in the Animal Pound Services facility for 72 hours until an owner can claim them
  • Animals held for longer than 72 hours and not reclaimed are assessed by Animal Pound Services to determine the best course of action for the animal (as per s.48.1 of Bylaw No. 3935)

Contact Us

Animal Pound Services (APS)

3184 Gershaw Drive SW
Medicine Hat, AB T1B 3N1
Phone: 403-487-5671
Email APS
APS - Facebook

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